Technical Service Rep-General Industrial (US Southeast Region)

Hentzen is a unique company in today's world. Since our inception in 1923, we have remained an independent, privately held company committed to being a leader in the development and manufacture of quality coatings through innovation, dedication and service to our customers and employees. This continual commitment has led to Hentzen's recognition as a technology leader and trusted partner to our customers in the aerospace, defense, and industrial markets we serve. Through nearly 100 years of innovation experience, we have developed a unique ability to custom engineer advanced coatings designed to meet each of our customers' unique and challenging requirements. This innovation comes to life in our state-of-the-art facilities where our talented employees are challenged to develop coatings to solve these unique problems. If you want to join a technology leader, known for its innovation and dedication to its customers and employees, Hentzen can offer you a rewarding and challenging opportunity to learn and grow.

TECHNICAL SERVICE REPRESENTATIVE -

GENERAL INDUSTRIAL (SOUTHEAST REGION)

The Technical Service Representative - General Industrial is responsible for supporting sales by providing technical service activities related to coatings applications and formulation troubleshooting.

DESCRIPTION OF ESSENTIAL DUTIES:

• Respond to technical inquiries.
• Documentation of customer visits and line audits.
• Provide classroom and hands-on painter training for customers.
• Assist customers and support sales in general coatings and application knowledge.
• Recognize sales opportunities when engaging customers.
• Lead trouble shooting activities at customers and coordinate with sales and laboratory.
• Evaluate new products to ensure quality.
• Assist lab with testing and application evaluations.
• Assist with issues pertaining to the Powder and GI sales group.
• Perform other miscellaneous duties as assigned.

QUALIFICATION REQUIREMENTS:

• Education level preferred: bachelor's degree from a four-year college or university. Degree is preferred to be in a Science related field such as Chemistry or Business.
• Experience level preferred: Three to five years' experience operating a liquid or powder paint line.
• Excellent computer skills (Microsoft Office - Word, Excel, Outlook), Concur, ERP system, and other office machinery.
• Leadership capabilities with the ability to lead by example.
• Exemplify core values, i.e., Integrity, Loyalty, Passion, Commitment, and Respect.
• Works well in a team environment.
• Excellent team building and communications skills.
• Superb written and verbal communication skills.
• Ability to travel over 75% of the time.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is frequently required to talk and/or hear, stand, and/or walk, use hands to finger, handle or touch objects or controls, and move from place to place. The employee is regularly required to sit, balance, stoop, and occasionally reach above shoulders. The employee occasionally must use foot/feet to operate machinery, climb, or balance and reach above the shoulders. The employee may regularly lift and/or move up to 65 lbs.

Personal Protection Equipment is required during various processes in the production area. Safety shoes, glasses, and flame-retardant uniforms are required in the production area. Respirators and ear plugs may be required when performing certain production activities.

Please send your resume to:

Hentzen Coatings, Inc.

Attn: Human Resources

6937 W. Mill Road

Milwaukee, WI 53218

or

APPLY ONLINE AT:

Hentzen Career Center

Hentzen Coatings, Inc. is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

www.hentzen.com

All candidates are subject to post-offer testing: including a job-related pre-employment physical, drug screen, and background check.