What are the responsibilities and job description for the Draft Technician position at HENSLEY BEVERAGE COMPANY?
The Draft Technician is responsible for the installation, maintenance, repair, and quality assurance of draft beer systems at customer locations. This role ensures that Hensley Beverage Company’s products are dispensed at the highest quality standards while providing excellent customer service and maintaining strong relationships with retail partners.
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Install, maintain, and repair draft beer systems including glycol systems, towers, faucets, couplers, regulators, gas blends, and beer lines
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Perform routine line cleaning and preventative maintenance according to company and industry standards
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Troubleshoot and resolve draft system issues such as foam problems, pressure imbalances, leaks, and temperature concerns
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Ensure all draft systems comply with safety, sanitation, and quality standards
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Maintain accurate service records, work orders, and inventory of parts and tools
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Communicate professionally with retail accounts regarding service schedules, system performance, and recommendations
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Respond to service calls in a timely and efficient manner
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Safely operate company vehicles and maintain required certifications and driving standards
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Support special events, new account installations, and product launches as needed
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Adhere to all Hensley Beverage Company policies, procedures, and safety guidelines
Required Qualifications
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High school diploma or GED
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Mechanical aptitude with the ability to diagnose and repair technical equipment
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Basic knowledge of draft beer systems or willingness to learn
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Ability to use hand and power tools safely and effectively
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Strong problem-solving and troubleshooting skills
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Excellent customer service and communication skills
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Ability to work independently with minimal supervision
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Valid driver’s license with an acceptable driving record
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Ability to lift, push, or pull up to 165 lbs with assistance and up to 50 lbs independently
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Ability to work in a physically demanding environment, including bending, kneeling, climbing, and working in confined spaces