Salesforce Architect - CPQ/Billing

This position is 100% remote based in the United States. Unfortunately, Henry Schein One is unable to hire individuals residing in Alaska, North Dakota, Hawaii, West Virginia, Maryland, Delaware, Washington DC, Puerto Rico, or other US Territories at this time. This role will only consider W2 candidates and not C2C candidates.

Job Summary

This position is responsible for establishing the Salesforce Sales Cloud architecture strategy, setting standards for Salesforce Administrators, and managing to salesforce administration and development best practices.  Leverages an advanced understanding of general business operations and existing frameworks for design, build and release of solutions and capabilities. Define and enhance design and build standards for the organization. Mentor and coach other administrators. 

What you will do

• Establish a Salesforce architecture strategy aligned with business goals and objectives
• Define and implement best practices for technical analysis, design, develop, test, and implement solutions/applications with necessary customizations and integrations
• Define and execute user management best practices by managing profiles, roles, permissions, and other user related access items
• Collaborate with team members to provide general administration of the salesforce ecosystem as needed
• Perform technical analysis, design, develop, test, and implement solutions/applications with necessary customizations and integrations
• Define the standards for monitoring the overall health of operational processes and underlying systems with reports, dashboards, queries, and other relevant tools
• Build, customize, and supports CPQ and Billing cloud objects
• Custom develops on the Salesforce Platform with a strong preference for native functionality, declarative automations (process builder, flow), and Lightning components
• Develop data quality standards and strategies to promote data cleanliness and correct data-related issues and support data migrations with merges, deletes, updates and inserts
• Create, modify, and maintain documentation on Salesforce solutions and related business processes

Qualifications

Must haves

• Bachelor's Degree in a related field or equivalent professional working experience
• 6 years of experience configuring Salesforce using process builder, validation rules, Lightning flow, roles and profiles, data loader, reports, and dashboards
• Experience configuring and maintaining Salesforce/Steelbrick CPQ
• Experience configuring and maintaining Salesforce Billing in a quote to invoice or quote to cash environment
• Demonstrated ability to troubleshoot CPQ and billing related issues
• Demonstrated ability to architect and design feature enhancements and improvements for Salesforce CPQ/Billing aligned with business goals and objectives
• Experience defining design/build standards and processes to be followed by more junior administrators
• Knowledge of the architecture, capabilities, and constraints of the Salesforce application as a whole
• Experience installing and managing AppExchange applications
• Advanced experience writing queries in SQL/SOQL
• Specialized experience in 2 or more salesforce-integrated solutions specific to marketing, sales, or service operations
• Demonstrated expertise and understanding of industry best practices in the operations of at least 1 of the following functional areas: Marketing, Sales, and/or Service
• Experience with cloud data maintenance applications such DemandTools, Cloudingo or similar
• Experience with DevOps tools, specifically Copado or Gearset
• Experience with leading a Salesforce implementation
• Experience integrating Salesforce with other applications using REST & BULK APIs
• Good verbal and written communication skills, particularly around technical documentation
• Good presentation and public speaking skills
• Ability to build partnerships at all levels within the company

Nice to have

• Proven experience with Scrum or other Agile development methods
• Salesforce Administrator/Developer/Platform App Builder or CPQ certification
• Experience with Conga, AdobeSign, Great Plains, or other related solutions
• Advanced Apex knowledge preferred

What you get as a Henry Schein One Employee

• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential
• Competitive compensation
• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

The posted range for this position is $115,350 - $173,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 12.5% bonus not reflected in the posted range.

About Henry Schein One

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.

Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.

One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah.  To learn more, click here: 2022 Best Companies To Work For | Henry Schein One

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.