What are the responsibilities and job description for the Technical Product Manager - Dentrix position at Henry Schein One, LLC?
At Henry Schein One, we're building the future of connected healthcare - and we're looking for a Technical Product Manager who thrives at the intersection of product, engineering, and AI-enabled platform innovation.
This role is not about writing tickets. It's about owning outcomes, shaping technical strategy, and delivering intelligent, scalable systems that meaningfully improve how customers experience our platform. Technical issues directly impact product adoption and erode the trust our customers place in us. In this role, you will define and drive initiatives that improve performance, reliability, and security posture across our Practice Management System Dentrix.
Why This Role Matters
What You'll Do:
Technical Strategy & Vision
What Success Looks Like:
What You Bring:
The posted range for this position is$100,000 - $125,000which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What you get as a Henry Schein One Employee
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information:2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota,Rhode Island,South Dakota,Vermont, West Virginia, Washington DC, orPuerto Rico and other US Territories.
This role is not about writing tickets. It's about owning outcomes, shaping technical strategy, and delivering intelligent, scalable systems that meaningfully improve how customers experience our platform. Technical issues directly impact product adoption and erode the trust our customers place in us. In this role, you will define and drive initiatives that improve performance, reliability, and security posture across our Practice Management System Dentrix.
Why This Role Matters
- Improve real dental care outcomes through a more stable and performant platform
- Join a culture built on ownership, speed, and customer obsession
- Partner with highly skilled teams across product, engineering, and design
What You'll Do:
Technical Strategy & Vision
- Define and maintain a Technical Health strategy for Dentrix, aligned to long-term platform stability and modern security standards
- Establish clear principles and guardrails for managing technical risk and system reliability
- Own the technical health roadmap, prioritizing initiatives that improve performance, reduce disruption, and enhance customer trust
- Balance short-term reliability needs with long-term platform scalability
- Drive improvements in performance, uptime, and system resilience across core platform capabilities
- Identify, prioritize, and mitigate technical risks and systemic debt
- Partner closely with engineering teams to leverage existing capabilities and develop new tools that address performance and reliability challenges
- Align stakeholders across engineering, product, and business functions around a shared technical vision
- Define and track success metrics tied to technical debt reduction, system performance, and security posture
- Use data to measure impact and guide prioritization decisions
- Translate complex technical systems into clear, actionable product direction
- Own the product lifecycle end-to-end - from discovery through delivery and continuous optimization
- Drive measurable outcomes across reliability, speed, and customer experience
What Success Looks Like:
- Engineering teams are unblocked and executing with clarity and confidence
- System performance, reliability, and security posture measurably improve over time
- Technical decisions are clearly tied to business and customer impact
- AI-enabled capabilities improve internal productivity and platform intelligence
What You Bring:
- Bachelor's Degree in a related field preferred
- 4 years of Technical Product Management experience in on-premise or SaaS environments
- Understanding of system architecture, APIs, and platform engineering concepts
- Experience defining and executing technical health or reliability roadmaps
- Proven ability to work cross-functionally and align stakeholders on complex technical initiatives
- Excellent analytical skills with a focus on process, measurement, and outcomes
- Ability to translate technical complexity into clear executive-level insights
- Excellent communication and influence skills across engineering and leadership teams
- Bias toward ownership, accountability, and outcomes over output
- Ability to bring structure to ambiguity and drive clarity in complex environments
The posted range for this position is$100,000 - $125,000which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people
- A career in the healthcare technology industry, with the ability to grow and realize your full potential
- Competitive compensation
- Excellent benefits package - Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid ParentalLeave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts,Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information:2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota,Rhode Island,South Dakota,Vermont, West Virginia, Washington DC, orPuerto Rico and other US Territories.
Salary : $100,000 - $125,000