Equipment Coordination Specialist

JOB OVERVIEW: This position will be responsible for managing the post-order procurement process for dental equipment and supplies and will be responsible for ensuring the team is tracking to the quarterly/annual Risk and Opportunity (RO) targets; supports the respective district(s) to ensure installations are coordinated, internally and externally in accordance with our policies and procedures, for a timely delivery and installation of dental equipment. KEY RESPONSIBILITIES: Manges the entire district installation process by working with the District Managers and sales rep to determine the appropriate installation dates and ensure all projects are current and on track with quarterly / annual RO. Leads the coordination of all installation date changes that may occur during the planning process. Ensures that all preparation prior to start of weekly EPMs is complete, which includes scheduling customers; inputting current estimated shipping details and notes into internal software systems; daily/weekly adjustment of projected installation dates; manages the solutioning of credit issues; validates ‘Order Terms’ compliance prior to installation; and works directly with 3PL (or respective Henry Schein facilities) to ensure equipment is staged for delivery. In conjunction with the District Manager, prepare for and lead all Equipment Planning Meetings (EPM) for respective assigned district(s) to ensure that anticipation of equipment tracking/arriving and scheduling customers is as transparent and seamless during the last mile portion of the installation process. Daily invoicing per order terms upon delivery / installation of equipment, including ensuring all credit and financial approvals are in place and handles escalations as required. Manage the entire equipment return process by ensuring equipment is received at the appropriate Henry Schein facility. Proactively vets the entire approval process based on the value and age of the equipment by ensuring all approval levels have been obtained. Handle escalations to properly execute the return process. Processes all orders that are submitted as a delayed delivery from sales; validates delayed deliveries meet all financial documentation requirements. As delayed deliveries come due, ensure documentation is prepped and completed prior to quarter end. Communicates directly with Equipment Specialists to ensure alignment with order status and forecasted projections/commitments on a weekly basis. Ensure orders that were approved on exception basis for RPOs, have credit approval in place no later than 30 days before projected installation date. Collaborates daily with the respective Installation Manager to discuss the installation schedule and identify technician availability and requirements for scheduling purposes. Provides financial accounting with the proper proof of delivery documents for entered equipment orders based on audit sent by the Financial Inventory Team. Verifies with Equipment Service Technician/s and local management for revenue recognition. Acts as back up for colleagues in other markets. Other duties and special projects as assigned. SPECIFIC KNOWLEDGE & SKILLS: Microsoft Office: Microsoft Word, moderate to advanced Excel knowledge and Power Point. Knowledge of and the ability to learn general database applications. Exceptional communication and organizational skills. Ability to learn company software and systems, including project management tools Understand and act on financial information that may contribute to business profitability Project management skills to drive business results and an understanding of industry practices and company policies and procedures. Strong decision making, analysis and problem-solving skills with ability to multi-task. GENERAL SKILLS & COMPETENCIES: Good understanding of industry practices Proficient with tools, systems, and procedures Basic planning/organizational skills and techniques Good decision making, analysis and problem solving skills with ability to multi-task Good verbal and written communication skills Good presentation and public speaking skills Good interpersonal skills Basic conflict resolution skills Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Job is work from home. Team will choose to meet live in the office when possible. No travel required. No special physical demands required. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers It was 90 years ago when Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 32 countries or territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join our nearly 22,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk