Patient Services Rep- Birth Certificate Clerk

Job Brief

1 Opening

Pay Range: PATIENT SERVICES REP -- $21.28 to $28.72

Job Summary

The Patient Services Rep functions as the Birth Certificate Clerk and is responsible for timely processing and completion of birth certificates and required documents related to birth; ensuring documents are completed with the highest level of accuracy, privacy, and in accordance with all applicable laws and regulations.

Licensure And Certification

• Current BLS provider card
  
  

Education

• Minimum High School graduate or GED equivalent
  
  

Experience

• Minimum 1-2 years of medical office or health information records experience
• Experience in Birth Registration completion preferred
  
  

Knowledge And Skills

• Understanding of HIPAA rules and regulations
• Typing, proper use of language, writing, and telephone skills
• The ability to retrieve, communicate or otherwise present information in various modes
• Organization and initiative
• Communication and interpersonal skills
• Teamwork
• Adaptability
• Customer service
• Ability to work independently
  
  

Physical Demands – Clerical/Administrative Non-Patient Care

• Frequent sitting and standing/walking with frequent position change.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
• Occasional/intermittent reaching at or above shoulder level.
• Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
  
  

Key for Physical Demands

Continuous

66 to 100% of the time

Frequent

33 to 65% of the time

Occasional

0 to 32% of the time