Business Svcs Rep II, Refunds

Job Brief

1 Opening

Pay Range: BUSINESS SVCS REP II - - $22.41 TO $32.49

Job Summary

Under the direct supervision of the Supervisor of Collections and Cashiering exercises primary responsibility of processing refunds and assisting cashiers with payments, allowances and other duties. All activities are consistent with the requirements of the government, accrediting agencies, and with the overall goals of the HMNH.

Licensure And Certification

• N/A
  
  

Education

• Minimum High School graduate or GED equivalent.
  
  

Experience

• One to two (1-2) years’ experience in a hospital and/or medical environment required
• Computer experience
  
  

Knowledge And Skills

• Computers
• Ability to communicate verbally and in writing, to be a self-starter, and demonstrate a pleasant voice and good public relations while performing duties.
• HMO/PPO knowledge required.
• Basic bookkeeping knowledge.
  
  

Physical Demands – Clerical/Administrative Non-Patient Care

• Frequent sitting and standing/walking with frequent position change.
• Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
• Occasional/intermittent reaching at or above shoulder level.
• Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
• Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
• Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
  
  

Key for Physical Demands

Continuous

66 to 100% of the time

Frequent

33 to 65% of the time

Occasional

0 to 32% of the time