Office Manager

We are seeking a highly organized and detail-oriented Office Manager to oversee daily administrative operations, ensuring efficiency and productivity within the workplace. The ideal candidate will be responsible for coordinating office activities, managing customer service representatives , and supporting company policies and procedures. This role requires strong leadership, problem-solving skills, and the ability to foster a positive work environment.

Key Responsibilities:

Administrative & Operational Oversight

• Manager office operations to ensure efficiency and adherence to company policies.
• Oversee the scheduling, workflow, and task assignments of customer service representatives.
• Maintain and organize office records, files, and documentation.
• Ensure office supplies and equipment are stocked and maintained.
• Monitor and improve administrative procedures to enhance productivity.

Customer Service & Communication

• Serve as a point of contact between employees, management, and external stakeholders.
• Handle correspondence, phone calls, and inquiries professionally.
• Ensure a high standard of customer service is maintained within the office.

Financial & Compliance Responsibilities

• Monitor office budgets and expenses to ensure cost-effectiveness.
• Assist with invoicing, payroll processing, and expense tracking.
• Ensure compliance with company policies, regulations, and safety procedures.

Qualifications & Skills:

• Associate’s or Bachelor’s degree in Business Administration, Office Management, or a related field preferred.
• 3 years of office administration or supervisory experience.
• Strong leadership, organizational, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Strong attention to detail and a proactive approach to problem-solving.

Work Environment & Schedule:

• Full-time position; typical office hours, with occasional overtime as needed.
• Office-based role with minimal travel requirements.

Compensation & Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development and advancement opportunities.

Texas Johns is a equal opportunity employer.