What are the responsibilities and job description for the Systems Analyst | Helios Infrastructure position at Henry Ford Health System?
GENERAL SUMMARY:
The objective of this position is to provide administrative support for multiple operating environments or systems. The incumbent will be required to perform hardware and operating system maintenance, installation, patch/revision upgrades, account administration, file system maintenance, hardware installations, application support, and software installations on multiple operating environments. The incumbent is required to work cooperatively as part of multiple project teams for application, technology and infrastructure support. The incumbent will be required to participate in capacity and infrastructure planning. The incumbent will be required to work within a process oriented operational environment where metrics based performance measurements are vital to success.
EDUCATION/EXPERIENCE REQUIRED:
- Associate's Degree in Computer Science or related field. Relevant experience may be considered in lieu of academic requirements.
- Two plus (2 ) years of IT experience, preferred.
- Proficient in MS Office products including VISIO, preferred.
- ITIL certification, preferred.
- Ability to occasionally work nights, weekends, and holidays.
CERTIFICATIONS/LICENSURES REQUIRED:
- Within the EPIC/HELIOS Home Care & Hospice Department, in addition to above requirements, current EPIC certification required.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.