What are the responsibilities and job description for the Office Operations Assistant - Orthopedics - 24 Hours Day Shift position at Henry Ford Health System?
Office Hours: M-F 830am to 500pm
GENERAL SUMMARY:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
RESPONSIBILITIES:
EDUCATION REQUIRED:
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
GENERAL SUMMARY:
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
RESPONSIBILITIES:
- Greets patients and visitors
- Checks patients in and out and obtains necessary documentation
- Verifies and enters demographic information
- Obtains and verifies insurance authorizations/precertification
- Completes medical record release requests and schedules/confirms patient appointments
- Enters, reviews and submits charges for patient procedures and services daily
- Collects co-payments and reconciles all daily reports and deposits for accuracy
- Provides general office and clerical support to assigned area
EDUCATION REQUIRED:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.