What are the responsibilities and job description for the Office Operations Assistant - Full Time - Days - Farmington Hills position at Henry Ford Health - Careers?
Shift: Days 8:30 AM- 5:00 PM. No weekends.
Experienced front desk for busy orthopedic clinic with 3 locations- Farmington Hills, Novi, and Livonia.
GENERAL SUMMARY: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Responsibilities:
- Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
- Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
- Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
- Provides general office and clerical support to assigned area.
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. - Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Additional Information