What are the responsibilities and job description for the Coordinator - Communications Center - Security - Badging - 40 hrs/wk - Variable Shift - Detroit position at Henry Ford Health - Careers?
GENERAL SUMMARY:
Responsible for handling and/or performing the dispatch function. Performs a variety of complex tasks, which include but are not limited to, gathering and inputting data into the Department's computer terminal, controlling/monitoring electronic security systems that include access controls, alarm monitoring, CCTV monitoring/repair/service and Security Incident Report Entry. Responsible for monitoring and logging all aspects of the dispatch function including dispatching and directing Officers and taking routine reports.
EDUCATION/EXPERIENCE REQUIRED:
- Associate's Degree.
- Three (3) months experience as a security officer or dispatcher, preferred.
- Ability to type 25 wpm.
- Excellent interpersonal and communication skills required to interact effectively with various internal and external customers.
- Ability to operate computer systems and prepackaged software, preferred.
- Ability to effectively and appropriately respond to emergent and stressful situations.
- Excellent visual, hearing and verbal abilities are required in order to monitor security systems and to communicate with security staff and customers.
- Must be multi-task oriented and have the ability to prioritize work.
Additional Information