What are the responsibilities and job description for the Community Recovery Coach-Emergency Department-40 hr/week-Days-Detroit position at Henry Ford Health - Careers?
GENERAL SUMMARY:
The Community Recovery Coach is an integral part of the team that is designated to conduct outreach and engagement to survivors of an opioid overdose after discharge and referral from the emergency department. This Peer Recovery Coach (PRC)provides non-clinical services intended to aid patients in establishing recovery and reducing the risk associated with a subsequent overdose. Community Recovery Coach will assist in completing referrals to recovery support and substance use treatment services as well as developing service plans to promote successful linkage to referred services. Services will primarily be provided in our community EDs and via telephonic follow up to assure successful continuity in care.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
1. Conducts screenings to understand the patient’s history of drug and/or alcohol use, treatment history, social service and other recovery support needs and motivation to change behavior.
2. Facilitates patient’s readiness for change and uses motivational interviewing techniques and other communication skills to support and encourage the patient to plan for reduction or elimination of drug and alcohol use.
3. Assists patients in setting personal recovery goals.
4. Works with healthcare team and patient to identify community supports and treatment services to promote recovery.
5. Supports patients and families to understand how to access community resources.
6. Assists patients in linking to community supports and treatment services, including helping secure transportation and other resources.
7. Acts as a peer support after patient is discharged from the hospital. This involves phone engagement with patients in various community settings.
8. Provides family members with recovery support materials.
9. Provides education on risks of overdose and assures that patient and significant others have naloxone and are trained to use.
10.Completes required reports and other necessary documentation accurately.
EDUCATION/EXPERIENCE REQUIRED:
• High school diploma or G.E.D. required.
• Must be able to read, interpret documents and write routine reports.
• Basic computer skills required.
• Must possess excellent listening, verbal and written communication skills.
• Demonstrated ability to work with detailed information.
• Strong interpersonal skills in order to effectively communicate with patients and health professionals.
• Must be able to demonstrate patience and tact when dealing with patients, families, and other staff, to integrate Continuous Quality Improvement principles for service and organization work improvements.
• Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change, to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies.
• Must have a willingness to learn and acquire new skills.
CERTIFICATIONS/LICENSURES REQUIRED:
• Michigan Department of Health and Human Services (MDHHS) Certified Peer Recovery Coach (CPRC), or equivalent from organizations such as Michigan Certification Board for Addiction Professions (MCBAP), or agencies affiliated and approved to provide Peer Recovery Coach Training accepted by MDHHS.