What are the responsibilities and job description for the Clinic Service Representative - Physical Therapy / Occupational Therapy / Sports Medicine - Novi- Part Time position at Henry Ford Health - Careers?
Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
EDUCATION AND EXPERIENCE REQUIRED:
- High School Diploma or equivalent.
- Required to perform calculations, complete forms, extensively utilize computer information system.
- Familiarity with clinic environment preferred.
- Demonstrated ability to work with detailed information.
- Requires interpersonal skills to deal effectively both over the telephone and in person with patients, visitors, medical staff, and other clinic and/or hospital personnel.
- Ability to perform a variety of tasks in a timely manner to meet clinic staff and patient needs.
- Ability to discuss with patients their general skills and ability to multi-task.
Additional Information