Internet Sales Associate

Description

Hennessy Lexus of Gwinnett is seeking a motivated and customer-focused Internet Sales Professional to join our growing team. This role is ideal for individuals who thrive in a fast-paced environment, enjoy connecting with people online, and are driven to convert leads into lasting relationships. 

What we offer:

• 5-day work week 
• Full range benefits
• 401(k) with matching contribution
• Top-notch facilities
• Work-life balance

What you'll do:

• Respond promptly to internet inquiries via email, phone, and chat
• Build rapport with customers and guide them through the vehicle buying process
• Schedule appointments and coordinate showroom visits
• Maintain consistent follow-up with prospects to drive engagement and sales
• Utilize CRM tools to track leads, interactions, and sales activity
• Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Keep abreast of new products, features, accessories, etc., and their benefits to customers.
• Observe all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Demonstrate behaviors consistent with the Company’s values in all interactions with customers, co-workers and vendors.
• Maintain a professional personal appearance.

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:

• Accountability – We take ownership of our words, actions, results, and commitments.
• Teamwork – We are better when we work together.
• Kindness – We show compassion and care for others.
• Grit – We have the heart and determination to see it through.
• Integrity – We are trustworthy, honest, and do what’s right.
• Curiosity – We ask questions to seek understanding.

Requirements

What we expect:

• Outstanding communication skills in both verbal and written.
• Excellent customer service skills.
• Self-starter and self-motivated.
• Ability to work well in a process driven environment.
• Ability to work every Saturday
• Previous sales, customer service or retail experience is a plus, but not required.
• Valid in-state driver’s license.
• Must submit to a background and drug screen.

Working Environment & Physical Demands

Duties are performed throughout the dealer premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.