What are the responsibilities and job description for the Internet Sales Consultant position at Hennessy Automobile Companies?
Description
Hennessy Land Rover Buckhead is looking for an Internet Sales Consultant who knows how to engage online customers and convert leads into loyal Land Rover drivers. This individual is dedicated to delivering an exceptional customer experience using a modern, digital-first sales strategy.
As a Hennessy sales associate you'll deliver an excellent customer experience and have the opportunity for unlimited earning potential and endless growth opportunities.
What we offer:
- 5-day work week
- Full range benefits
- 401(k) with matching contribution
- Top-notch facilities
- Work-life balance
What you'll do:
- Respond promptly and professionally to all internet leads, phone inquiries, chat requests, and online submissions
- Guide customers through the digital sales journey—from initial contact to appointment setting to vehicle delivery
- Build strong relationships by providing transparent information, personalized follow-up, and high-value product knowledge
- Create engaging online communications (email, text, video introductions, etc.)
- Coordinate with the sales team and management to ensure a seamless transition from online to in-store experience
- Maintain accurate CRM records and meet daily/weekly lead management goals
- Stay up-to-date on Land Rover models, features, pricing, and incentives
Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:
- Accountability – We take ownership of our words, actions, results, and commitments.
- Teamwork – We are better when we work together.
- Kindness – We show compassion and care for others.
- Grit – We have the heart and determination to see it through.
- Integrity – We are trustworthy, honest, and do what’s right.
- Curiosity – We ask questions to seek understanding.
Requirements
What we expect:
- Proven experience in internet sales, BDC, automotive retail, or customer-focused digital communication
- Excellent written and verbal communication skills
- Comfortable using CRM tools, lead management systems, and digital communication platforms
- Strong organizational skills and the ability to manage a high volume of leads
- Motivated, goal-oriented, and eager to deliver a luxury-level customer experience
- Automotive experience preferred; Land Rover/JLR experience a plus
- Ability to work every Saturday
- Valid in-state driver’s license.
- Must submit to a background and drug screen.
Working Environment & Physical Demands
Duties are performed throughout the dealer premises, both indoors and outdoors and on customer test drives. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.
We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.