What are the responsibilities and job description for the Client Support & Sales Representative position at Hennessey Agency, LLC?
Hennessey Agency, LLC is looking for a dynamic person to join our team. We are a unique Insurance Agency and are looking for the right person to grow with us. This is an in-person full time position. There is not an option for remote work. Insurance license is required within 90 days of employment if candidate does not currently hold a Property & Casualty license.
Client Support & Sales Representative Job Description
As a Client Support & Sales Representative, you will help support Hennessey Agency, LLC retain clients.
You will do so by:
- Answering incoming calls within 2 rings
- Assisting clients to enroll in their Farmers.com account, Signal, paperless billing, and EFT/automatic monthly payments
- Assisting clients with bill payments via phone and in person in the office
- Assisting walk-in clients needing service
- Answering basic questions for clients and transferring client to Licensed Agent when necessary
- Scheduling Annual Reviews with clients when requested by client
- Providing excellent customer service to policyholders
- Creating your own daily schedule, emailing, and corresponding with customers
- Calling current clients to offer a Holistic Insurance & Financial Review
As a Client Support Specialist, you will also support the Hennessey Agency, LLC grow with new clients:
- Connect with current clients to offer additional products & services.
- Assisting with incoming quotes from new and existing clients.
As a Client Support Specialist, you will also support the Hennessey Agency, LLC with general office tasks.
You will do so by:
- Maintaining a clean and functional work environment
- Make sure trash/recycling has been taken out at the end of the week.
- Make sure public areas are kept clean
- Set up coffee for the next day
- Alert Agency Owner or Office Manager when office supplies are low (such as paper, ink, stamps, coffee, beverages)
- Adheres to the Agency’s Mission, Vision, Values
Skills/Requirements
The qualified candidate will have:
- Sales and/or customer service experience
- Excellent communication skills – both written and verbal
- Entrepreneurial spirit with a fearless and positive attitude
- Self-motivation and goal-orientation
- Desire to continually learn new products and services
- Desire to be active in the community
- Intermediate computer skills
- Pass Farmers licensing background check
Pay & Promotion
- This position is $17- $20 per hour base pay DOE.
- Property & Casualty License required within 90 days of employment.
- This position is 30-40 hours per week.
- After 1 year of success in position, a 4 day work week may be available.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
- Retirement plan
- Work from home
Compensation Package:
- Bonus opportunities
- Performance bonus
- Quarterly bonus
- Yearly bonus
Work Location: Hybrid remote in Corvallis, OR 97330
Salary : $17 - $20