Group Sales Manager

The Hilton Richmond Hotel & Spa/Short Pump is looking for a qualified, dynamic Sales Manager to join our team.

The Hilton Short Pump is a flagship property of Shamin Hotels, Central Virginia's largest hotel management company. We own and operate more than 78 full- and select-service hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags.

We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short- and long-term disability and a 401k plan. We also offer paid time off, a world class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.

Job Responsibilities:

The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in assigned market segments. They will be responsible for prospecting and closing on assigned accounts/territory to positively impact the hotel’s top line room and event revenues based on the goals assigned to the hotel.

• Meet or exceed set revenue productivity and booking goals and sales activity goals as assigned by the Director of Sales.
• Operate the Sales Department within established sales expense budget.
• Initiate and follow up on leads.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Maintain and participate in an active sales solicitation program.
• Routinely make outside sales calls to clients and prospective clients. 
• Monitor production of all top accounts and evaluate trends within your market or assigned segment.
• Utilize the sales system according to Shamin standards.
• Regularly contact existing accounts based on the tracing frequencies found in the sales system.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in the preparation of required reports in a timely manner.
• Be familiar with all Shamin sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Understand the competitors in the market and the strategy to sell against them.
• Attend all training/meetings as required by management.
• Cross-sell other Shamin hotels.
• Perform other duties as requested.

Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug free work environment and require all applicants to agree to a pre-employment background check.

Qualifications:

• Absolutely must have previous hotel sales experience.
• Bachelor’s Degree or extensive hotel experience is required.
• Strong financial knowledge with the ability to work with and understand financial information and data is required.
• Must have excellent written and verbal communications skills with the ability to make effective presentations and convey information clearly in English.
• Must be highly proficient in computer systems and internet platforms, including MS Office, PowerPoint, email, etc.
• Experience with SalesPro and Delphi would be helpful.