Senior Operations Manager

Joining Henley & Partners

As the leading global citizenship and residency advisory firm for over two decades, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning.

Why choose Henley & Partners? Here's what sets us apart:

• Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options
• Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients
• Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged
• Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge
• Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry
• Work-Life Balance: We recognize the importance of maintaining a healthy work-life balance. Enjoy flexible working arrangements and benefits that support your well-being, ensuring that you can thrive both personally and professionally
• but that's enough about us, let talk about you!
  
  

We are seeking a highly organized and proactive Operations Manager to support the Managing Partner and the firm in driving operational excellence, improving internal processes, and ensuring seamless day-to-day execution across the organization. This role plays a critical part in enabling the sales function to perform at its highest level by providing structure, and consistent operational support.

Responsibilities

• Work closely with the Managing Partner to execute strategic initiatives and special projects
• Prepare reports, analysis, and summaries to support informed decision-making
• Coordinate key deadlines, and communication across teams to ensure alignment
• Take ownership of operational tasks that help the Managing Partner stay focused on high-level priorities
• Develop, document, and improve internal processes to support scalable growth
• Maintain oversight of cross-department workflows, ensuring deadlines and standards are met
• Manage vendor relationships, contracts, and operational resources as needed
• Track KPIs, operational metrics, and performance indicators, delivering regular updates to leadership
• Ensure compliance with company policies, procedures, and operational best practices
• Evaluating and approving due diligence reports and being a signing authority
  
  

Qualifications

• Strong organizational skills with the ability to prioritize and manage multiple projects
• Excellent written and verbal communication skills in English and Spanish
• 3 - 4 years of experience in operation management or similar fields
• Proficiency in CRM systems and productivity tools
• High level of discretion, professionalism, and attention to detail
• Ability to work autonomously while supporting multiple stakeholders
• Able to anticipate needs and proactively address challenges
• Collaborative, with the ability to work closely with leadership and cross-functional teams
  
  

What we offer:

• Base salary of USD 80 - 90k per year depending on experience
• Comprehensive health, dental, and vision insurance
• Career advancement opportunities
• 20 days vacation per calendar year
  
  

Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer comprehensive benefits and a dynamic work environment that encourages growth and personal development.

If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.

At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic.

We value your privacy and are committed to protecting your personal information. By applying to this vacancy, you confirm that you have read, understood, and agree to abide by our privacy policies. For more details about our Privacy Policy please visit: https://www.henleyglobal.com/privacy-policy

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