Director, Operations

Henkels & McCoy, Inc. (H&M) is a leading utility construction company delivering critical infrastructure for the power, oil & gas pipeline, telecommunications, and gas distribution markets across North America. Founded in 1923, H&M brings over a century of construction expertise to some of today’s most complex and essential infrastructure projects. Our work directly supports the safety, reliability, and growth of the communities we serve.

H&M is a purpose‑driven organization guided by strong core values that shape our strategy, performance, and culture. We are committed to creating an inclusive, supportive environment where employees—both in the field and in the office—can grow, contribute, and thrive. Our construction teams are supported with comprehensive training, modern tools, and clear career paths, ensuring everyone has the opportunity to advance and succeed.

Henkels & McCoy is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 company and one of the nation’s leading construction contractors as ranked by Engineering News‑Record . As part of MasTec’s Power Delivery segment, H&M is certified as a minority‑controlled company by the National Minority Supplier Development Council (NMSDC). Our diverse workforce and perspectives strengthen our ability to deliver safe, innovative construction solutions.

Position Summary

This role provides senior leadership and has direct responsibility for safety, financial, customer, and operational goals for assigned business units.

Reports to the Vice President of Operations and supports the development of the strategic direction of the assigned business units.

Responsibilities

Key Responsibilities

• Establish and manage goals and objectives for executing projects and utility program work
• Ensure proper utilization of personnel and equipment
• Delegate functional activities, establish supervisory responsibilities, and manage leadership cadence
• Host regular meetings with business unit leadership and staff to communicate goals and performance
• Participate in proposal development, contract negotiations, and alliance meetings
• Evaluate bids for conformity with contract requirements and specifications
• Assist in developing performance and labor strategies to compete in new and existing markets
• Partner with field leadership and labor relations on labor negotiations and grievance management
• Prepare project status reports and provide regular updates to senior management
• Ensure compliance with company, customer, and project policies, procedures, and safety programs
• Provide input and direction to planning, scheduling, and engineering functions
• Assess competency and development needs of direct reports; mentor future leaders
• Perform annual performance evaluations and initiate disciplinary action as required
  
  

Safety Leadership

• Actively demonstrate that safety is Henkels & McCoy’s number one value
• Communicate safety goals and expectations to line‑of‑business leadership and operational personnel
• Ensure employee and customer-required qualifications and certifications are current
• Assist with development and execution of Line of Business Safety Action Plans
• Ensure safety is fully integrated into daily operations and best practices are shared
  
  

Business Development & Market Growth

• Lead business development and sales activities in partnership with company leadership
• Identify market demand for Henkels & McCoy services and drive growth opportunities
• Manage and expand relationships with existing customers and strategic partners
• Support company business development initiatives and pursuits
  
  

Financial & P&L Accountability

• Ensure achievement and accuracy of financial forecasts and P&L expectations
• Participate in equipment planning, budgeting, and asset disposition
• Oversee financial forecasting, business plans, and quarterly/annual review reporting
• Manage performance against established operating plans and budgets
• Negotiate change orders and manage escalated billing or invoicing issues
• Ensure accuracy of financial reporting for assigned operations
• Participate in claims management alongside safety and claims teams
  
  

Qualifications

Qualifications

• Proven experience launching major power overhead distribution MSAs
• Experience with Tech Services, underground (UG), and overhead (OH) distribution strongly preferred
• Strong East Coast utility construction market knowledge
• 15 years of utility construction and program management experience
• 10 years in an operations or senior management role
• Bachelor’s degree in a related field preferred (or equivalent experience)
• Demonstrated history of winning work, executing projects, and delivering profitability
• Proven record of strong safety performance
• Exceptional relationship‑building and cross‑functional leadership skills
• Experience managing resources within a matrixed organization
• Strong written, verbal, and presentation communication skills
• Certifications or advanced education in Construction Management, Contracts, or Project Management preferred
• Ability to travel up to 20%
  
  

Location

Blue Bell, PA

Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.