What are the responsibilities and job description for the Manager, Customer Service position at henkel1-pilot?
HENKEL IS FOR THOSE WHO STEP UP. DO YOU?
At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that allows you to always think out of the box - take the chance and shape the digital future together with us.
YOUR ROLE
- On-board and train new team members
- Communicate
effectively with internal teams -Sales/Planning/Transport to drive high levels
of customer service standards – OTIF
- Maintain
accurate records and document all customer service activities and discussions
- Assess service statistics and prepare detailed reports on your findings