What are the responsibilities and job description for the Application Engineer Field position at Henkel group?
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.
This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings.
Dare to learn new skills, advance in your career and make an impact at Henkel.
What you´ll do
- Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers
- Consult customers on solutions generating value for their use cases
- Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
- Work with application equipment to provide solutions to enhance customer adhesive related processes
- Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
- Drive customer experience through both virtual and in person support
- Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
- Directly support Sales team and growth through technical support, visits and qualifications of products to new specs
- Responsible for product application / technical training and coaching of field sales forces and customers
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
- Promote internally SBU innovations and best learnings cross accounts
What makes you a good fit
- Bachelor's degree in Mechanical or Chemical Engineering, or Material Science
- 3-5 years of related industry experience
- Technical knowledge of adhesive or composite materials
- Willingness to travel ~30%
Some benefits of joining Henkel
- Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
- Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
- Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
- Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
- Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
The salary for this role is $90,000.00 - $115,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
Salary : $90,000 - $115,000