What are the responsibilities and job description for the Quality Manager position at Hendrickson?
Tasked with driving quality improvements and standards in all areas of the facility. Primary measures of performance: internal and external PPM, customer concerns, first pass yield, scrap percentage, completion of corrective actions, supplier quality performance, and on time PPAP completion.
Essential Functions
Essential Functions
- Manage and develop plant quality staff.
- Develop, implement and maintain plant quality systems and policies that ensure product quality is outstanding. Maintain IATF 16949 and ISO 9001 registration.
- Interface with customers, suppliers, division personnel and others outside plant to represent the Plant for quality matters and assure communication, cooperation, and coordination of efforts.
- Develop and maintain supplier quality metrics to track supplier performance. Complete supplier quality audits and issue supplier corrective actions as required.
- Provide QA support for new product development and engineering projects.
- Maintain and execute internal audit schedule and lead effort in completion of corrective and preventative actions.
- Participate in, lead, and direct continuous improvement efforts. Responsible for achievement of quality department goals and objectives.
- Manage programs on gauging, calibration, capability, statistical techniques, control plans & PFMEAs.
- Maintain the incoming inspection process including receiving inspection instructions.
- Four-year degree preferred, master’s degree desirable.
- American Society for Quality (ASQ) certification as a Certified Quality Manager (CQM) preferred.
- Lean 6 Sigma Green Belt desirable.
- 5 years Quality experience in the automotive or heavy manufacturing sector preferred.
- Minimum three years implementing quality systems in a manufacturing/design environment.
- Experience with processes (machining, assembly, kitting, and distribution), products and/or industry highly desirable.
- Ability to prioritize, plan and execute multiple responsibilities, projects and activities.
- Excellent problem solving and decision-making skills.
- Supervision/leadership experience preferred.
- Frequent sitting, working at a computer for extended periods of time.
- Light to moderate travel; 10-25%.
- Office environment.
- Ability to work both independently and in collaboration with others.
- Self-motivated.
- Strong integrity.
- Well organized.
- Thorough and conscientious about his/her work.
- This is not a comprehensive list of duties. Duties may change without notice in management’s sole discretion.