Assistant House Manager

Assistant House Manager

Hendricks Live! – Plainfield, IN

Part-Time | Event-Based Scheduling

Hourly: $18/hr

About Hendricks Live!

Hendricks Live! is a dynamic nonprofit arts and entertainment venue dedicated to creating memorable experiences for Central Indiana’s diverse communities. Through performances, events, and community engagement, we bring people together through exceptional art and entertainment.

Located just 30 minutes from Indianapolis in the growing and vibrant town of Plainfield, Hendricks Live! features:

A 600-seat performance theatre

A 900 sq ft event space with additional 600 sq ft terrace

Ample lobby space

Public art galleries

Our programming includes concerts, theatre, dance, comedy, film, and community events, alongside private rentals such as weddings, corporate events, and fundraisers.

The Opportunity

Hendricks Live! is seeking organized, dependable, and guest-focused Assistant House Managers to support front-of-house operations during performances and public events.

Working closely with the House Manager and Manager on Duty, Assistant House Managers help ensure performances run smoothly by supporting audience operations, front-of-house readiness, guest communication, and interdepartmental coordination throughout events.

This position is ideal for individuals who enjoy hospitality, live entertainment, guest services, and fast-paced event environments.

Why This Role Matters

Assistant House Managers play an important role in creating a safe, welcoming, and seamless guest experience during performances and public events. In this role, you will:

Support front-of-house operations during performances and public events

Assist with communication and coordination between departments during performances and public events

Help create a welcoming, organized, and positive experience for patrons and guests

Support crowd management and life safety procedures during performances and public events

Help ensure performances and public events run smoothly and efficiently

What You’ll Do

Front-of-House Operations

Assist with front-of-house operations before, during, and after performances

Conduct pre-show building and lobby readiness checks

Assist with theater door operations and audience flow

Support pre-show, intermission, and guest announcements as assigned

Assist with real-time communication between front-of-house, back-of-house, and operational teams during performances

Coordinate with Box Office, Concessions, Security, Volunteers, and Back of House teams during performances

Assist with front-of-house opening and closing procedures

Assist with performance-related setups including tables, chairs, stanchions, and merchandise areas as assigned

Guest Experience & Hospitality

Support a friendly, professional, and guest-focused front-of-house environment

Assist guests with questions, accessibility needs, and wayfinding

Support safe and efficient audience ingress, intermission, and egress procedures

Maintain a clean, organized, and guest-ready lobby environment throughout events

Operational Support

Assist with directional signage and event communication materials

Monitor assigned public-facing areas for operational concerns and communicate issues as needed

Complete assigned sidework and operational tasks during downtime as needed

Support general front-of-house operations and event readiness throughout shifts

Ensure radios, signage, and operational materials are properly returned and stored following events

What You Bring

Positive attitude and strong work ethic

Strong communication and hospitality skills

Ability to remain calm and professional in fast-paced environments

Strong teamwork and problem-solving abilities

Strong organizational skills and attention to detail

Interest in live entertainment, hospitality, or venue operations

Qualifications

Ability to stand and move throughout event shifts

Ability to lift and move tables, chairs, stanchions, and operational equipment as needed

Availability to work evenings, weekends, and holidays based on event schedules

Reliable transportation to and from Hendricks Live!

Experience working in team-oriented or guest-facing environments

Willingness to complete Crowd Management Certification following onboarding and assist with crowd management and life safety procedures during events

Previous experience in hospitality, customer service, events, theater operations, or related fields preferred

Schedule & Work Environment

Part-time, event-based scheduling

Primarily evenings and weekends

Physically active role requiring standing, lifting, and movement throughout shifts

Compensation & Benefits

Hourly: $20/hr

How to Apply

To apply, please submit your resume and a brief cover letter outlining your interest in the role to:

careers@hendrickslive.org

Application deadline: Until filled