Demo

Lead Financial Counselor

Hendricks Behavioral Hospital
Plainfield, IN Full Time
POSTED ON 4/1/2026
AVAILABLE BEFORE 6/1/2026

JOIN OUR TEAM AS A FINANCIAL COUNSELOR LEAD!

Monthly Bonus Opportunity

 

Your Work Matters How will you make a difference?

 

The Lead Financial Counselor is responsible for role modeling for the counselors in accordance with the established standards of care, mental health practice, and facility policy, goals, and objectives.   This position contributes to the hospital’s philosophy, objectives, educational and quality improvement efforts, while providing guidance to the Financial Counselors. 

 

  • Distribute verifications daily 
  • Provide coverage when short-staffed.
  • Assist with VOB
  • Audit accounts to ensure patients were spoken to and all paperwork was completed
  • Train staff
  • Keep the upfront collection log up to date
  • Answer all questions from the counselor
  • Ensure patients are met at admission and discharge
  • Maintain the SR spreadsheet
  • Respond to patient voicemails
  • Flash report coverage when the collection lead is absent

 

Supervising the provision of the Financial Counselors through performance audits and reviews.  

Your Experience Matters What we’re looking for:

 

  • Education: Bachelor's degree in finance, business administration, or a related field, and a Master's degree may be preferred.
  • Experience: 5 years of experience in financial counseling, with at least 2 years in a managerial role
  • Additional Skill Requirements: Strong interpersonal and communication skills are crucial

 

Your Care Matters What we provide for our team:

 

  • 401(k) matching
  • Health insurance
  • 100% company-paid life insurance coverage up to 2x your annual salary
  • Vision insurance
  • Dental insurance
  • 100% company-paid long-term disability insurance
  • Paid time off
  • Paid Holidays
  • Cafeteria on site
  • Employee engagement events
  • Employee assistance program
  • Employee recognition program
  • Free parking
  • What sets us apart:
  • Career & training development opportunities
  • Dynamic and inclusive work environment
  • Engaged management team dedicated to your success
  • A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

 

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital (HBH).

 

Compensation:

This is a full-time role and the expected compensation range is $23.00 to $26.00 hourly.  We’re eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Lead Financial Counselor!

Qualifications:

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

 

Welcome to Hendricks Behavioral Hospital (HBH), a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. Located Plainfield, IN, HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.

 

At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

 

Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience Hendricks Behavioral Hospital.

 

To learn more, please visit our website: https://www.hendricksbehavioralhospital.com/

 

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

 

____________________________________________________________

At Hendricks Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

 

 

 

 

Salary : $23 - $26

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