What are the responsibilities and job description for the CLN Network Support Tech Lvl 1 (FT) PN IT Services position at Hendrick Health System?
The Network Support Technician (NST) provides quality on-site support to Physicians Network with a high degree of customer service, technical expertise and timeliness. The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment. Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed. In all instances, the Network Support Technician is the advocate for the user. The NST is also responsible for assisting with the coordination of IT support work orders and projects.