Client Accounting Manager

Our client is a leading AmLaw 100 Firm with over 10 offices globally.

Reporting into the Director of Revenue, the Client Accounting Manager is responsible for leading and overseeing billing and collections activities in alignment with organizational best practices and client-specific requirements. This role partners closely with senior stakeholders, practice leadership, and cross-functional finance teams to ensure accurate invoicing, effective revenue management, and high-quality reporting. The position also plays a key role in team leadership, training, and continuous process improvement across the revenue cycle.

Key Responsibilities

• Lead and oversee end-to-end billing and collections activities to ensure timely, accurate invoicing and receipt of client payments across assigned groups or offices.
• Monitor accounts receivable aging and take appropriate action to drive timely resolution of outstanding balances, including directing follow-up on underpayments and discrepancies.
• Conduct regular invoice reviews and audits to identify errors, trends, and opportunities for improvement; address training or development needs as identified.
• Ensure client requirements, fee arrangements, and billing guidelines are properly documented and consistently followed to support seamless team coverage and collaboration.
• Identify, implement, and monitor initiatives to improve billing efficiency, accuracy, and overall revenue cycle performance.
• Analyze billing and collections data to identify trends, risks, and improvement opportunities, and communicate findings to stakeholders.
• Respond to billing and accounts receivable inquiries in a timely and professional manner.
• Prepare and deliver regular reporting on unbilled time, accounts receivable, and key performance metrics for senior leadership.
• Collaborate with cross-functional finance teams, including pricing, e-billing, and reporting, to ensure accurate invoices, compliant submissions, and consistent reporting.
• Ensure timely and accurate updates to financial reports, forecasts, and commentary to support management decision-making.
• Participate in practice group and/or office meetings to understand business strategy, challenges, and priorities; provide updates and insights as required.
• Manage, coach, and develop team members, ensuring appropriate training, performance support, and coverage during peak periods.
• Escalate billing or collection issues as necessary and partner with senior stakeholders to drive resolution.
• Build strong working relationships across finance teams and business stakeholders to support collaboration and service delivery.
• Develop, maintain, and enforce billing policies, procedures, and standard operating practices in accordance with internal controls and client requirements.
• Deliver training on billing processes, systems, tools, and revenue-related best practices.
• Participate in technology initiatives, including system testing, enhancements, and process reviews.
• Drive continuous improvement efforts aimed at reducing revenue cycle timelines, enhancing reporting quality, and improving matter and client intake accuracy.

Qualifications:

• Bachelor's Degree preferred, but not required
• 8 years of Legal Billing experience handling end to end revenue processes
• 2 years of direct management experience
• Exposure to financial reporting and general accounting knowledge preferred
• Aderant preferred
• Strong attention to detail, excellent communication (both written & verbal)
• Experience interfacing with firm Partners & Clients
• Strong Excel

This is a hybrid opportunity based out of the firm's Washington, DC office.

Compensation commensurate with experience.