What are the responsibilities and job description for the Roofing/Siding Sales Representative position at Henderson Roofing?

Summary: To sell the company’s services to the public so as to generate a quality product for the customer and profit for the company.

Job Responsibilities

Communication:

Maintains regular communication with the President, General Manager, Sales Manager, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.)
Maintains open communication with Project Managers and Operations Manager, in order to remain knowledgeable of jobs and teams.
Communicates with all employees in a positive and respectful manner.
Set and achieve goals for sales volumes, closing rates and gross profits.

Sales and Estimating Responsibilities

Attends all sales appointments on time.
Prices new opportunities within 48 hours of the onsite visit with prospect using Company’s production rates.
Returns incoming phone calls in a professional manner and within 8 business hours of call.
Provides product differentiation to customer throughout selling process (assists customer in understanding exactly what they are paying for and why it is a superior product.)
Effectively sells the company’s services to the customer in a competitive atmosphere by understanding the customers’ needs and selling to satisfy those needs.
Helps jobs stay “happy and under budget.” Visits jobs sold as needed to maintain relationship with customers and crew.
Maintain consistent follow-up procedures on all open bids. Get’s a “yes” or a “no” on all bids.
Strive to target and market the most profitable jobs.
Prioritizes work and actions in order to achieve established sales goals.
Maintain closing % of at least 34%
Develops a well thought out prospecting plan focusing on generating leads for the company.
Participates in networking groups to establish business relationships and promote company.
Stays current with market technology and trends.
Utilizes all the tools and technology required by the company to maintain a smooth process. (i.e. CRM, CompanyCam, and other software programs)

Management Team Responsibilities.

Demonstrates positive leadership through all actions with all employees.
Attends all meetings on time.
Works the necessary hours per week in order to perform all duties and responsibilities in a timely manner.
Assists in the development and implementation of new systems, helping to maintain and increase the company’s profitability and organization as it changes and grows.
Assists in problem solving and implementing solutions.
Participates in planning company growth and development and supports company mission by following through on initiatives.

Behaviors and Habits needed to be successful:

Reporting and Accountabilities required of this role:

Weekly Sales Meeting – report on progress of ongoing bids, won deals, weekly schedules, assisting with customer issues.
Other weekly meetings as required – sales, marketing, operations, management, etc.
Customer Appointments – good communication, timely response, on-time appointments, flexibility, the “Henderson Experience”.

Compensation and Benefits:

This is a commission-only position and hours may be flexed. The expectation is to work a minimum of 40 hours each week and be available to correspond with management and team members Monday – Friday, between approximately 7:00AM – 5:00PM.
Uncapped commission
Health insurance
Dental insurance
Vision insurance
401K Retirement plan with company match

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Roofing/Siding Sales Representative