What are the responsibilities and job description for the Roofing/Siding Project Manager position at Henderson Roofing?
Summary: Manages all aspects of roofing projects. Reports to President, General Manager and directly to the Production Manager. The position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service.
Position Responsibilities:
• Project Management for various project assignments as assigned by the Production Manager, typically roofing projects.
• Assist in the business development efforts of the Company including preconstruction, tactical approaches with project delivery, ensuring a customer-centric focus, client interaction, and presentation assistance
• Promote, foster and maintain open communication among all project team members, consultants, inspectors, applicable agencies, and the supporting subcontractors and trade participants
• Utilizes all the tools and technology required by the company to maintain a smooth process. (i.e. CRM, CompanyCam, and other software programs)
• Adherence to Environmental, Health, and Safety Policies and Best-Practices in the deployment of all work-related activities
• Provide a pro-active and positive Client interface throughout the delivery of services
• Quality control accountability to ensure field compliance with all associated project specifications and technical requirements, including subcontractor activities
• Provide project finance management for all applicable project commitments, contract changes, and claim resolution for all out-of-scope services to be performed in accordance with Company Standards
• Coordinate, support, and verify all projects are closed out to the satisfaction of customer and Company
• Participation in lessons learned sessions, operational development initiatives, and best practice training to support a continuous improvement working philosophy
• Initiate continuous improvement objectives and embrace technology enhancements
• Maintain a willingness to reinvest in yourself with continuing education and professional development initiatives (i.e. Lead Certification, OSHA Certification, etc.) as recommended by the Company
• Other duties as assigned by management
Communication:
• Respond and follow thru on emails and correspondence through CRM and CompanyCam.
• Represent the company in a professional manner.
• Assist customers with their inquiries or concerns with regards to ongoing projects; takes ownership for customer problem resolution.
• Maintains regular communication with the Production Manager, General Manager, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, returning phone calls promptly, etc.
• Communicates with all employees in a positive and respectful manner.
Job Administration:
• Coordinate with Operations Managers and Coordinators to communicate Start Dates with customers.
• Contribute to the team effort by accomplishing related results as needed.
• Work with the team and assist with resolution of customer issues that may arise.
Qualifications:
• Highschool diploma
• Valid driver’s license (limited minor infractions only)
• 5-10 years in managing projects similar in nature
• OSHA and Lead certifications preferred but not required
Compensation and Benefits:
• Starting salary range is $65-80k, varying by experience
• Position is also eligible for uncapped performance bonuses - top performers can earn over $150k total
• Benefits include medical, dental, and vision insurance, 401k with company match, and paid time off
Salary : $65,000 - $80,000