What are the responsibilities and job description for the Hotel Front Desk Agent position at Henderson Hospitality Management, Inc.?
The Homewood Suites by Hilton-Henderson NV is currently seeking an experienced Full Time Front Desk Agent for our 145-room limited service hotel.
This position has the following schedule:
- Sunday and Monday: 7am to 3pm
- Wednesday and Thursday: 3pm to 11pm
Total of 32 hours scheduled per week.
Job duties include:
1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate.
2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue.
3. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues.
4. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls.
5. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures.
Includes audit relief.
Qualifications:
Front desk experience in a hospitality/hotel environment a plus .Must maintain a professional appearance and a cordial attitude towards all guests and staff .Must be people oriented and able to work independently or with others as needed. Must be able to follow written and/or oral directions in English. Email resumes to daniel.anderson@hhmweb.com or apply in person at 10450 S Eastern Ave Henderson NV 89052
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15