Venue - Plumbing Engineering Manager

Position Summary

An Engineering Manager serves as a hybrid discipline technical leader and people manager within their sector, maintaining a strong technical presence while also responsible for team development, performance feedback and resource management. They lead a team of engineers and designers and play a critical role in developing the team to their full potential through mentoring and career pathing, and connect staff, projects and technical resources to deliver technical excellence, operational efficiency and meet sector and organization-wide goals. They facilitate the application of "how we work" in design as an organization, fostering a culture of continuous improvement.

In a limited capacity, an Engineering Manager designs the most complex advanced building systems, prepares design documents and performs engineering calculations in coordination with project teams and multiple disciplines, solving the most complex engineering problems.

Essential Job Functions & Accountabilities

Team & Technical Leadership

• Leads, manages and mentors a team of discipline-aligned engineers and designers within assigned sector, fostering a collaborative and high-performance culture while developing and executing design projects.
• Acts as a hiring manager and career coach, attending interviews and providing performance feedback and guidance on skills progression and career development.
• Participates in project scheduling meetings to ensure staff assignments are well-matched to project scopes. Validates and monitors progress to ensure project objectives are being met.
• Provides direct, hands-on coaching and conducts individualized meetings to provide feedback and guide goal setting.
• Assists sector leaders with establishing and implementing goals, policies, objectives and standards at the practice and/or sector level.
• Champions directives from technical and other leaders, facilitating upward feedback to leadership.
• Collaborates cross-functionally to manage project staff resources and discipline budgets.
• Facilitates the process to improve project and design quality within their team, utilizing the quality review process and regular check-ins. May directly provide final reviews for projects under purview.
• Understands, teaches and applies Henderson's design guidelines, standards, policies and procedures and acts as a technical resource to their team.
• Responsible for or delegates and oversees project coordination activities for their team such as managing emails, coordinating scope and schedule, coordinating design team, attending client meetings, ensuring project quality, responding to client questions and coordinating project delivery.
• Fosters a client-centric mindset and approach individually and within their team.
• Proactively shares information, updates, related ideas and suggestions for technical and process improvements with peers and leaders.

Drafting & Design

• Directs and oversees the preparation of simple to the most complex design documents, system layouts, detailed drawings, schematics and specifications.
• Leads project and design efforts from concept design through completion.

• Reviews shop drawings for conformance to plans and specifications.

• Performs research and makes recommendations as to the feasibility of systems or equipment. Evaluates and recommends products for their application.
• Produces solutions to the most complex engineering problems and complicated design challenges through direct involvement or in an advisory capacity.

• Ensures that production of drawings, specifications, reports and analyses meet scope, schedule, cost and quality requirements.

Client Experience

• Communicates with clients as needed for the development and coordination of requirements and scope of work. Maintains proactive communications throughout the project cycle.
• Anticipates and answers questions from clients and architects. Acts as a resource to others and directs in fact-finding and/or assists with answering questions.

• Visits job sites to verify existing conditions and observe construction progress.

• Resolves conflicts involving owners, architects and contractors as needed.

Continuous Learning

• Identifies and seeks to fill gaps in industry and/or discipline knowledge on a continuous basis.
• Identifies, understands and shares emerging technologies and industry trends and stays up to date on evolving codes and standards.

Professional Engineer & Engineer of Record
(where applicable)

• Consistently performs to a higher standard of industry-wide expectations associated with carrying a PE license and/or being enabled as an Engineer of Record (EOR), including making reasonable engineering decisions and delivering the highest quality of work and accountability to projects.

• May be enabled as an Engineer of Record, having additional involvement, oversight, responsibility and accountability for the overall signing and sealing of projects.

Core Competencies

Communication

• Keeps others well informed and prioritizes audiences, accuracy, and timeliness.
• Facilitates an efficient, consistent workflow and exchange of information.
• Adjusts communication based on needs and make-up of audience.

Integrity

• Leads by example, challenges assumptions, and creates candid feedback loops.
• Aligns personal actions and words, extends and receives trust, and upholds commitments.
• Maintains the confidence of clients and colleagues, especially when handling sensitive information.

Quality Orientation

• Creates a sense of urgency to tackle problems and rewards responsiveness.
• Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results.
• Holds others accountable for doing their best work.

Teamwork/Inclusion

• Promotes a culture of collaboration across roles and teams.
• Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict.
• Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics.

Continuous Learning

• Pursues challenging assignments and new knowledge.
• Encourages experimentation when faced with new challenges.
• Examines mistakes, clarifies lessons learned, and applies to future work.

Functional/Technical Expertise

• Leverages area of expertise to contribute to team and company goals.
• Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives.
• Maintains knowledge, skills, and abilities relevant to success throughout job functions.

Leadership

INSPIRES THE ORGANIZATION

• Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership.
• Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed.

FOCUSES ON CLIENT EXPERIENCE

• Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction.
• Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results.

DEVELOPS THE STRENGTHS OF OTHERS

• Demonstrates empathy and builds strong relationships with colleagues.
• Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues.

DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION

• Expects and drives high-quality results and welcomes innovative strategies, especially in times of change.
• Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners.

Required Education, Experience, Licenses & Technical Competencies

• Bachelor's degree in relevant field of engineering (i.e.: mechanical, electrical, fire protection, or architectural) preferred. High School Diploma or General Education Degree (GED) required.
• Minimum 12 years of relevant progressive experience required.
• Professional Engineering license preferred.
• Additional certifications aligning with the relevant technical field (e.g., BEMP, CPD, CDP, NICET, RCDD, etc.) preferred.
• Performance as an Engineer of Record (EOR) preferred.
• Expert knowledge and proficiency in engineering design, A&E industry, codes, design guides and standards relating to a broad range of practices, projects and/or program types required.
• Working knowledge of earned value, contracts and construction processes and methods required.
• Working knowledge of Revit and Bluebeam Revu required.
• Proficiency with Microsoft Office suite and engineering design software applicable to your discipline or focus.
• Demonstrated history of building trust-based relationships within teams and fostering a culture of collaboration and continuous improvement.
• High emotional intelligence and ability to lead with empathy and clarity, navigate performance conversations constructively and support team members through challenge and change.
• Demonstrated interest in growing others through regular feedback, career guidance and skills-based mentoring.
• High technical aptitude: ability to learn, understand and utilize various systems and processes. Comfortability with training others on systems and processes.
• Effective verbal and written communication skills; ability to communicate with designers at all levels in a clear and concise manner.
• Effective critical thinking and problem-solving skills.
• Team oriented and willingness and ability to function in a highly collaborative environment, in group projects and leading less experienced designers.
• Adapts to changing work environments, priorities and organizational needs.
• Ability to prioritize, execute and/or direct multiple tasks in a dynamic environment.
• Ability to give and receive constructive feedback and adjust to coaching.
• Must be a self-starter, proactive and willing to teach, manage and/or help others as needed.
• Must be trustworthy and capable of handling sensitive information.
• Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Physical & Other Requirements

• Other duties as assigned.
• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to read, write and communicate in English.