Program Director & Community Outreach Coordinator

Program Director & Community Outreach Coordinator

Hemophilia of Indiana (HOII)-onsite

Location: Indianapolis (statewide travel required)

Position Overview

The Program Director & Community Outreach Coordinator plays a vital role in supporting individuals and families affected by bleeding disorders across Indiana. This position leads patient-centered programs, coordinates statewide outreach initiatives, and serves as a key liaison between Hemophilia of Indiana (HOII) and clinical partners.

This role is ideal for a relationship-driven professional who is passionate about community impact, program management, and advocacy.

Key Responsibilities

Patient Support & Advocacy

• Serve as a primary liaison between HOII and Innovative Hematology, collaborating with social workers, nurses, and clinical staff to support coordinated patient care.
• Manage the emergency financial assistance program, including application review and distribution of resources such as transportation, lodging, and essential needs support.
• Coordinate patient services including Uber Health transportation and lodging for individuals traveling for care.
• Administer the dental assistance program, including enrollment management and coordination with dental providers at Innovative Hematology.
• Oversee the Medical ID program, ensuring timely processing and communication with patients and clinical teams.
• Provide direct support and advocacy to patients and families, building trusted relationships across the community.

Program & Camp Leadership

• Coordinate planning and execution of Camp Brave Eagle, including logistics, onsite leadership, and participant communication.
• Lead planning for Doug Thompson Teen Camp, supporting program development, logistics, and teen engagement initiatives.
• Collaborate with multidisciplinary teams at Innovative Hematology to deliver safe, engaging, and impactful camp experiences.

Scholarship Program Administration

• Manage HOII scholarship programs, including application collection, organization, and coordination of review processes.
• Serve as the primary point of contact for applicants, committee members, and partner organizations.
• Ensure timely communication and accurate recordkeeping throughout the selection process.

Educational Programming & Events

• Partner with pharmaceutical organizations to coordinate statewide educational programs.
• Plan and execute events, including venue selection, scheduling, patient outreach, and onsite facilitation.
• Ensure programs are accessible across diverse geographic regions of Indiana.

Community Outreach & Engagement

• Serve as a visible and trusted representative of HOII within the bleeding disorders community.
• Strengthen relationships with patients, families, and healthcare partners.
• Promote awareness, education, and engagement opportunities statewide.
• Support the organization’s mission through strategic, relationship-driven outreach.

Qualifications

• Bachelor’s degree in public health, social work, nonprofit management, or a related field (or equivalent experience).
• Prior experience in program coordination, community outreach, healthcare, or nonprofit services.
• Strong organizational and project management skills.
• Excellent interpersonal and communication abilities.
• Ability to manage multiple priorities and work both independently and collaboratively.
• Willingness to travel within Indiana and attend overnight camps/events as needed.

Preferred Qualifications

• Experience working with patients or families managing chronic or rare conditions.
• Background in healthcare coordination, case management, or patient advocacy.
• Event planning or camp program experience.

Why Join HOII?

At HOII, you’ll be part of a mission-driven team dedicated to improving the lives of individuals with bleeding disorders. This role offers the opportunity to make a meaningful, direct impact while building strong connections across a supportive and passionate community.

Please email resume to Kristy McConnell, Associate Executive Director at kmcconnell@hoii.org.