What are the responsibilities and job description for the IT Datacenter Smart Hands Engineer position at Hemmersbach?
Role:
Hemmersbach is seeking an experienced Network / Datacenter Smart Hands Engineer to provide onsite support within datacenter, laboratory, and network environments. The role focuses on physical infrastructure support, network operations assistance, and hands-on troubleshooting.
Key Responsibilities:
- Perform cable tracing, hardware replacement, rack-and-stack activities, and power cycling.
- Support servers, storage devices, network equipment, and datacenter infrastructure.
- Assist with LAN/WAN, Wi-Fi, VoIP, switches, routers, and firewalls.
- Maintain cable management, labelling, inventory, and UPS validation activities.
- Support datacenter operations, migrations, and infrastructure projects.
- Document work and update ServiceNow tickets in accordance with SLA requirements.
Requirements:
- 2–5 years of datacenter, network, or smart hands experience
- Strong knowledge of network and hardware infrastructure
- Experience with routers, switches, and physical network installations
- CCNA or equivalent networking certification required
- Ability to work independently in mission-critical environments
- This role is a Salary Non-Exempt position with a targeted salary range of $65,000 – $70,000 USD
Benefits:
- Dental insurance
- Disability Insurance
- Flexible spending account FSA
- Health/ Medical insurance
- Internal career development program
- Life insurance
- Vision Insurance
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Salary : $65,000 - $70,000