What are the responsibilities and job description for the IT Onsite Technician position at Hemmersbach GmbH & Co. KG?
Recruiting contact
Contact us directly if you have any questions about this open job position
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Your skills
Your tasks
We are seeking an experienced Onsite Technician at 2nd level to join our team. As an Onsite Technician, you will provide technical support to our clients at their office, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Scope includes support of end-users in the following areas:
Break/Fix activities
Installation, configuration, and maintenance of hardware and software systems
Hardware and software troubleshooting
IMACD (Installs, Moves, Adds, Changes, Disposals)
IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipment
Smarts Hands Service
Meeting / live-event support requests
Walk-Up Tech bar support
Optional participation in the On-Call Support
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
Contact us directly if you have any questions about this open job position
Contact us
Your skills
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- This role is a salary non-exempt position with a targeted salary range of $43,680.00 - $47,840.00 USD.
Your tasks
We are seeking an experienced Onsite Technician at 2nd level to join our team. As an Onsite Technician, you will provide technical support to our clients at their office, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Scope includes support of end-users in the following areas:
Break/Fix activities
Installation, configuration, and maintenance of hardware and software systems
Hardware and software troubleshooting
IMACD (Installs, Moves, Adds, Changes, Disposals)
IT Asset Management - Managing local PC and peripheral stock as well as maintaining accurate records of inventory and equipment
Smarts Hands Service
Meeting / live-event support requests
Walk-Up Tech bar support
Optional participation in the On-Call Support
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
- Onboarding program
- International job opportunities
- Pension scheme
- Health/ Medical insurance
- Life insurance
- Dental insurance
- Sick leave payments
- Internal career development program
- Vision Insurance
Salary : $43,680 - $47,840