What are the responsibilities and job description for the Human Resources Business Partner position at Helpside?
HR Business Partner
Kansas City
About Helpside
Who is Helpside? We are self-starters. Our will to succeed and core values of integrity and humility are demonstrated from the top down. We hire happy people who enjoy helping small business owners succeed. For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers’ Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.
Role Overview
The role of the HR Business Partner is to be a trusted advisor to all our clients. They manage the experience that our clients have with our systems, tools, resources, and expertise. We expect a Business Partner to provide expert level advice on employment law compliance and all things HR so our clients can worry less about researching laws and worry more about running their businesses. Business Partners are responsible for proactively meeting with client contacts to fulfill promises that have been made, educate them on how to best use our tools and services, prove value, solve problems, and gather referrals.
Key Responsibilities
- Work as a trusted business partner and consultant for our clients on HR related issues and employee relations matters
- Maintain an effective level of multi-state HR literacy to coach on HR legal updates and changes, including requests for accommodation or leave triggering FMLA, ADA, PDA, PWFA, PUMP Act, and applicable state lawsTrain on and deliver accurate benefits information to our clients
- Provide day-to-day performance management guidance to client leaders on coaching, counseling, career development and disciplinary actions
- Provide HR policy guidance, creation and review
- Manage and resolve complex employee relations issues
- Provide unsurpassed customer service to our clients
- Train client leadership and their employees on a variety of HR topics
- Proactively meet with clients to address questions and concerns
Qualifications
- Minimum of 1-3 years experience in HR
- Working knowledge of multiple human resource disciplines, including employee relations, performance management, leave and accommodation, recruiting, and federal and state employment laws
- Bachelor’s degree or equivalent
- PHR/SPHR or SHRM-CP/SHRM-SCP certified preferred
Compensation & Benefits
- Health and additional voluntary supplemental benefits including dental, vision, life insurance, disability, accident, critical illness, etc.
- 401(k) with company match
- Paid holidays
- Paid time off
- Great company culture and events