POSITION TITLE: Quality Assurance Administrative Assistant

Status: Non-Exempt

Under the direct supervision of the Director of Quality Assurance, that Quality Assurance Administrative Assistant will:

Administrative Duties:

• Collaborate on Quality Assurance initiatives, overseeing both internal and external audit requirements.
• Support staff, managers, and directors by organizing charts, facilitating the retrieval of client files for audits, and contributing to the onboarding process for new hires and interns.
• Utilize Microsoft Office tools to assist programs in monitoring client program requirements, including the creation and maintenance of client charts. Provide administrative support for email reminders, audits, and other program-related tasks.
• Generate and distribute weekly, monthly, and ad-hoc reports for programs.
• Maintain accurate records of agency staff licensure in Behavioral Health Services (BBS) and Substance Use Disorder (SUD).
• Ensure compliance with Relias online trainings by maintaining monthly records and distributing reports to Program Managers.
• Actively participate in agency events, as well as attend offsite meetings, as needed.
• Undertake additional responsibilities as assigned.

REQUIREMENTS

• Ability to effectively work with people of diverse backgrounds.
• Ability to clearly communicate information and instructions verbally and in a written form.
• Ability to pass a background check and criminal clearance.
• Ability to travel to all locations Commerce, Norwalk, Whittier, Long Beach, if/when necessary.
• Valid California driver’s license, current auto insurance, and a good driving record (if applicable).

PREFERRED QUALIFICATIONS:

• Knowledge of general office procedures and operations.
• Knowledge of computers and Microsoft program applications.
• Knowledge and experience working with some of the following electronic systems: Exym, FAF, PCNX, CHAMPS, HMIS.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made, if requested, to enable individuals with disabilities to perform the essential functions.

HYC, INC. IS AN EQUAL OPPORTUNITY EMPLOYER. EMPLOYMENT CONSIDERATION IS MADE WITHOUT REGARD TO AGE, RACE, COLOR RELIGION, GENDER, GENDER IDENTITY, GENDER EXPRESSION, SEXUAL ORIENTATION, MARITAL STATUS, NATION ORIGIN, ANCESTRY, MILITARY OR VETERAN STATUS, INCLUDING PHYSICAL OR MENTAL DISABILITIES (INCLUDES HIV AND AIDS), SEX (INCLUDES PREGNANCY, CHILD BIRTH, BREASTFEEDING, AND OR ANY OTHER LEGALLY PROTECTED STATUS.