What are the responsibilities and job description for the Community Outreach Access Specialist position at Helping Hands Wellness Center?
Company Description
Helping Hands Wellness Center is a community-based healthcare facility committed to addressing gaps in the healthcare system. Focused on building a healthier Kalamazoo, the organization provides compassionate, accessible care designed to strengthen and support individuals and families. With a mission to create impactful change, Helping Hands Wellness Center emphasizes collaboration and community empowerment to improve overall well-being.
Role Description
This is a full-time, on-site position based in Kalamazoo, MI. The Community Outreach Access Specialist is responsible for fostering connections with community members and organizations to promote access to healthcare resources. Daily responsibilities will include coordinating outreach programs, engaging with the community, providing excellent customer service, and serving as a liaison between the wellness center and community partners. The role also involves assisting with resource navigation and conducting presentations to raise awareness of services.
Qualifications
Helping Hands Wellness Center is a community-based healthcare facility committed to addressing gaps in the healthcare system. Focused on building a healthier Kalamazoo, the organization provides compassionate, accessible care designed to strengthen and support individuals and families. With a mission to create impactful change, Helping Hands Wellness Center emphasizes collaboration and community empowerment to improve overall well-being.
Role Description
This is a full-time, on-site position based in Kalamazoo, MI. The Community Outreach Access Specialist is responsible for fostering connections with community members and organizations to promote access to healthcare resources. Daily responsibilities will include coordinating outreach programs, engaging with the community, providing excellent customer service, and serving as a liaison between the wellness center and community partners. The role also involves assisting with resource navigation and conducting presentations to raise awareness of services.
Qualifications
- Strong Interpersonal Skills and Communication abilities for building and maintaining relationships
- Proven expertise in Community Engagement and effective Community Management
- Excellent Customer Service skills to address the needs and concerns of community members
- Ability to adapt to diverse populations and foster inclusivity
- Proficiency in organizing outreach efforts and managing community-focused programs
- Familiarity with local resources and services is highly desirable
- Bachelor’s degree in Social Work, Public Health, or a related field is preferred
- Prior experience in a similar role or related field is an advantage