What are the responsibilities and job description for the Care Coordinator position at Helping Hands, Stay At Home Care?
Care Coordinator
We are seeking a reliable, detail-oriented, and compassionate Care Coordinator to support clients, families, and caregivers while ensuring consistent, high-quality home care. This role combines scheduling, care coordination, client support, and hands-on caregiving when needed.
Key Responsibilities
- Build and maintain strong relationships with clients, families, physicians, and caregivers.
- Develop and manage individualized care plans, client goals, and caregiver training.
- Monitor caregiver notes, track client progress, and communicate changes or concerns.
- Manage and fill open shifts using AxisCare, matching caregivers to client needs.
- Provide on-call support during business hours, evenings, weekends, and emergencies.
- Provide transportation in a company vehicle and accompany clients to medical appointments when needed.
- Train and support caregivers to meet agency standards.
- Step in to provide direct care when coverage is needed, including personal care, housekeeping, meal preparation, shopping, companionship, and transportation/escorts.
Qualifications
- Prior experience in home care, healthcare, care coordination, or a fast-paced office environment preferred.
- Friendly, outgoing, compassionate, and professional personality.
- Bilingual English/Spanish preferred.
- Active CNA license preferred.
- Strong communication, organization, problem-solving, and multitasking skills.
- Ability to remain calm and resourceful in time-sensitive situations.
- Comfortable using AxisCare, Microsoft Office, Windows computers, and standard office equipment.
- Ability to lift up to 30 lbs. and drive a company vehicle as needed.
DISCLAIMER: The position description provided is intended to outline the general nature and level of work performed by employees in this classification. It is not meant to be an exhaustive list of all duties, responsibilities, and qualifications required for employees assigned to this job. Job duties and responsibilities may change based on evolving needs and conditions.
Pay: $18.00 - $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
Work Location: In person
Salary : $18 - $20