What are the responsibilities and job description for the Resident Care Coordinator (RCD) - Chateau position at Helping Hands Senior Care?
Join Our Team as a Resident Care Coordinator (RCD)
Are you a compassionate leader with exceptional organizational skills and a passion for senior care? Chateau is seeking a Resident Care Coordinator (RCD) to oversee our Assisted Living and Memory Care communities in Auburn, CA. This salaried position includes bonus opportunities and comprehensive medical benefits. The Resident Care Coordinator (RCD) reports directly to the Administrator.
Position Overview
The Resident Care Coordinator (RCD) is responsible for managing resident care, supporting staff performance, and ensuring operational excellence while maintaining compliance with Title XXII regulations. This role requires a detail-oriented and compassionate leader who can work closely with residents, families, executive management, third-party vendors, and care teams to provide high-quality care.
Key Responsibilities
General Responsibilities
- Ensure compliance with Title XXII regulations and company policies.
- Promote a positive and collaborative culture aligned with the company's mission and values.
- Maintain strong communication with employees, residents, families, and external care providers.
- Exhibit reliability, punctuality, and adherence to safety protocols.
- Willing to put in the time and effort to successfully provide quality care, flawlessly administer medications to our senior residents, and remain compliant with reporting requirements.
Job Description
Administrative Leadership
- Manage and oversee caregivers and medication technicians to ensure flawless medication administration and compliance with reporting requirements.
- Oversee resident care plans, assessments, and documentation, ensuring accuracy and adherence to regulations.
- Lead team meetings, manage staffing schedules, and ensure the community is adequately staffed to meet resident needs.
- Respond promptly to communications from families, healthcare providers, and vendors.
- Ensure payroll accuracy and utilize software tools like Eldermark and Google Office.
Resident Care Oversight
- Monitor and address residents' health needs, including regular assessments, dietary changes, and behavioral observations.
- Resolve resident and family concerns regarding care with compassion and professionalism.
- Coordinate care with third-party providers such as hospice nurses, in-home care providers, and healthcare professionals.
- Maintain a safe, healthful, and engaging living environment for all residents.
Team Leadership and Development
- Build, support, and train a cohesive team of caregivers and medication technicians.
- Provide ongoing education and skill development to ensure high-quality care and compliance.
- Encourage team engagement through recognition programs and team-building initiatives.
- Lead by example in a fast-paced environment, remaining levelheaded, organized, and dependable.
Compliance and Resource Management
- Review and maintain risk management, incident, and compliance reports, implementing corrective action plans as needed.
- Ensure med room procedures are followed, medications are administered correctly, and audits are conducted regularly.
- Oversee budgets for resources, supplies, and staff appreciation.
- Ensure timely submission of compliance reports and adherence to licensing requirements.
Why Join Us?
- Competitive Pay: Includes bonus opportunities.
- Medical Benefits: Comprehensive health coverage to support your well-being.
- Supportive Environment: A collaborative team culture where your leadership makes a meaningful impact.
- Growth Opportunities: Ongoing training and development to help you thrive in your role.
- Family-Owned Business: We are a family-owned company, not a corporate-run facility. We pride ourselves on creating a warm, supportive environment where staff and residents truly feel like family.
If you are a hardworking, compassionate, and detail-oriented professional ready to provide high-quality care in a fast-paced environment, we encourage you to apply. Join us and help create a safe, supportive, and engaging community for our residents and staff!
Qualifications
- Minimum two years of management experience in assisted living or skilled nursing facilities.
- Comprehensive understanding of Title XXII regulations and compliance standards.
- Strong team-building and leadership skills, with experience working closely with caregivers, med techs, and care managers.
- Proficiency with Google Office products and familiarity with resident care software (e.g., Eldermark).
- CPR certification and ability to pass a criminal background check.
- Preferred: Licensed Vocational Nurse (LVN) credential.
Additional Information
Our family-owned Assisted Living Communities in Auburn, CA are not faceless, soulless corporate sweatshops. We are family owned and operated with great teamwork! Our employees, management and residents are like a family who support each other with kindness and compassion.
We operate two beautiful communities in Auburn:
- Chateau - The Villa: 250 Pine St, Auburn, CA
- Chateau - The Gardens: 74 Almond St, Auburn, CA
Privately owned Assisted Living Community with a heart for seniors offers successful careers with opportunities for advancement.
All your information will be kept confidential according to EEO guidelines.
*** Please note - Must be able to clear post-offer fingerprint background check and employment physical*** Serious candidates are encouraged to apply.
CHATEAU - THE VILLA - 250 Pine St, Auburn, CA
CHATEAU - THE GARDENS - 74 Almond St, Auburn, CA
Job Type: Full-time
Work Location: In person
