What are the responsibilities and job description for the Partnership Liaison position at Helping Hands Family?
Partnership Liaison
Are you the type of person that can connect easily with others and who wants to make a difference for children with autism?
As a Partnership Liaison, you are a relationship builder and trusted connector, responsible for growing and nurturing a portfolio of referral partners. You will initiate and strengthen these partnerships to increase partner referrals and position Helping Hands Family (HHF) as the preferred ABA provider in your region. By combining personalized, high-touch services with strategic digital outreach, you will optimize your territory and ensure a seamless experience for both providers and families.
HHF is proud to be a Great Place to Work Certified™ company!
Job Type: Full Time
Salary: 65,000.00-72,000.00 per year
Location: Remote, 60-80% of time in field (surrounding Harrisburg Area)
Key Responsibilities
- Build and manage relationships with professional referral sources – including, but not limited to doctors, case managers, social workers, and therapists – through various digital and in-person outreach tactics.
- Drive new starts at our clinics by analyzing referral trends, identifying opportunities, and developing strategies to support active partners and re-engage inactive ones.
- Communicate family updates, starts, and key milestones, as appropriate, to referring providers to foster ongoing collaboration and trust.
- Leverage data and CRM tools to manage outreach strategy, track referral activity, monitor conversion trends, and measure source performance.
- Represent Helping Hands Family at various industry events to help attract new referral sources and clients and to promote brand awareness.
- Perform other duties as assigned
Qualifications
✔ 2 years of experience in healthcare account management strongly preferred
✔ Proven ability to maintain and grow existing referral relationships
✔ Experience managing 30 healthcare or healthcare-related accounts, prioritizing within a book of business, and providing an appropriate level of service to different priority levels
✔ Associates Degree or higher
✔ Strong communication and presentation skills
✔ Proficient in Microsoft Office Suite, and other field programs specific to our industry
HHFCORP
Ready to Make a Difference? Apply Now!
Helping Hands Family (HHF) is Great Place to Work Certified™ in 2021, 2022, 2023, and 2024. We are a top-rated ABA provider dedicated to a supportive and inclusive culture. We offer rewarding work experiences, including making a lasting impact on children's lives.
All offers of employment are contingent upon the successful completion of a comprehensive background check. This includes Social Security and identity verification, reference checks, criminal history check, fingerprint screening, and any other relevant checks to ensure the safety and well-being of the children we serve. All new hires must complete E-Verify as required by USCIS. HHF does not provide immigration sponsorship for any roles at this time.
Helping Hands Family is dedicated to a supportive, inclusive culture. From growing our team to the client treatment plans, we have committed to celebrating differences and helping everyone reach their highest potential. HHF is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.