Regional Operations Manager – DODD Services

Regional Operations Manager – DODD Services

Helping Hands Behavioral

Location: Cuyahoga & Geauga Counties, Ohio

Pay: $46,000–$50,000 per year

Job Type: Full-Time

Work Location: Field-based/in-person throughout Cuyahoga and Geauga Counties

Schedule: Primarily Monday–Friday, with flexibility based on operational needs

Help Us Build Something Great!

Helping Hands Behavioral is expanding into Cuyahoga and Geauga Counties, and we're looking for an experienced Regional Operations Manager with an Ohio DODD background to help establish and grow our presence in both counties.

This is an exciting opportunity for someone who enjoys leadership, developing teams, building professional relationships, and creating strong operations.

We're building a new service territory. We do not currently have an existing caseload in either county, so the ideal candidate must be comfortable assisting with startup operations and helping develop the region as new service opportunities arise.

You'll work directly with upper management and play an important role in the future growth of Helping Hands Behavioral.

What You'll Be Doing

County Relationships

Build and maintain relationships with SSAs and appropriate referral partners.

Represent Helping Hands Behavioral within both county service communities.

Client Coordination

Assist with prospective client meetings and initial assessments.

Coordinate new service starts with families, guardians, SSAs, and company leadership.

Recruitment and Staffing

Recruit qualified DSPs, house supervisors, and shared living providers.

Build a dependable staffing pool to support anticipated service needs.

Operations Management

Coordinate HPC, respite, transportation, and applicable shared living services.

Oversee schedules, staffing assignments, and daily operational needs as services develop.

Compliance and Quality

Ensure required employee training and documentation remain current.

Support Ohio DODD compliance, service documentation, and quality standards.

Leadership and Reporting

Provide weekly updates to company leadership.

Track prospective clients, staffing, service starts, operational challenges, and expenses.

What We're Looking For

Required:

Minimum 3 years of Ohio DODD-related professional experience.

Experience supervising or coordinating developmental disability services.

Understanding of Ohio DODD requirements and service documentation.

Strong leadership, communication, and organizational skills.

Ability to recruit, coordinate, and support direct care staff.

Valid driver's license, reliable transportation, and ability to travel throughout both counties.

Preferred:

Previous Operations Manager, Program Manager, Residential Manager, or similar supervisory experience.

Existing professional relationships in Cuyahoga or Geauga County.

Experience with HPC, respite, shared living, or transportation services.

Experience helping build or expand agency operations.

Compensation and Career Growth

Starting Salary: $46,000–$50,000 annually, based on qualifications and relevant Ohio DODD management experience.

Helping Hands Behavioral offers opportunities for professional advancement as operations expand into Cuyahoga and Geauga Counties.

90-Day Performance Review: Initial evaluation of performance, staffing development, county relationships, and operational readiness.

Salary Advancement: Opportunities for compensation increases based on performance, operational growth, and expanded responsibilities.

Long-Term Salary Potential: $60,000–$65,000 annually as regional operations develop, subject to performance and company approval.

Future salary increases are not guaranteed.

Why Join Helping Hands Behavioral?

At Helping Hands Behavioral, we are committed to providing compassionate, dependable, person-centered services to individuals with developmental disabilities and behavioral support needs.

We're looking for a leader who shares that commitment and wants to make a meaningful contribution as we expand into new communities.

If you have Ohio DODD experience, enjoy developing strong teams, and want an opportunity to grow professionally, we'd love to hear from you.

Apply today to be considered for our Regional Operations Manager position.

Helping Hands Behavioral is an Equal Opportunity Employer.

Pay: $46,000.00 - $50,000.00 per year

Application Question(s):

• How many years of professional experience do you have working in Ohio DODD services?

Less than 3 years / 3–5 years / More than 5 years

• Have you previously supervised DSPs or managed developmental disability services?

Yes / No

• Do you have professional experience working with Cuyahoga or Geauga County SSAs?

Yes / No

• Which DODD services have you managed or coordinated?

HPC / Respite / Transportation / Shared Living / Other (select all that apply)

• Are you willing and able to travel regularly throughout both Cuyahoga and Geauga Counties?

Yes / No

• Describe your experience recruiting and building a DSP staffing team.

Work Location: In person

Salary : $46,000 - $50,000