Residential Plumber

Job Summary:

We’re looking for a Plumbing Technician who takes pride in their work and wants to be part of a team that truly values your skills. At HELP, we reward hard work, support your growth, and make sure your efforts are recognized. If you like variety in your day, tackling challenges head-on, and getting the job done right, this is the place for you. Come join a team where your hands-on plumbing skills and expertise make a real impact!

Key Responsibilities:

• Diagnose and repair: Evaluate plumbing issues for residential customers
• Handle routine maintenance: Small repairs, and/or emergency plumbing services
• Ensure safety compliance: Perform all plumbing work in accordance with safety regulations and building codes
• Assess service needs: Identify additional plumbing problems and recommend appropriate solutions to customers
• Present solutions clearly: Explain products, services, benefits, and pricing to customers
• Drive sales goals: Meet or exceed targets by upselling services and generating additional business
• Deliver exceptional service: Provide outstanding customer service on every call
• Document service activity: Maintain accurate service reports and records of customer interactions

Qualifications & Requirements:

• Hands-on experience with residential or commercial plumbing
• Strong communication and people skills
• Motivated to meet goals and grow with the company
• Organized, reliable, and able to work independently
• Valid plumbing license (if required in your state)
• Driver’s license with a clean driving record

Benefits:

• Competitive base salary uncapped commissions
• Company vehicle gas card
• Cell phone tablet provided
• Health, dental, and vision insurance
• Company-paid life insurance
• Paid time off (PTO) & holiday pay
• Retirement savings plan
• Employee discounts & perks

Work Environment:

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

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About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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