Maintenance Technician

Job Summary: 

We are looking for an HVAC Maintenance Technician to join our team. In this role, you will be responsible for preventative maintenance, diagnosing, and recommending upgrades on HVAC systems in residential properties. You will work with advanced diagnostic tools and ensure all systems operate efficiently, delivering exceptional service to our clients. 

Responsibilities:

• Diagnose and troubleshoot problems with heating, cooling, and ventilation systems.
• Perform routine HVAC maintenance to prevent future issues and improve efficiency.
• Make light HVAC repairs when needed or recommend replacements.
• Communicate clearly with homeowners, explaining any issues and next steps in a professional, friendly way.
• Follow all safety protocols including local and state HVAC codes.
• Keep detailed notes on recommendations, service visit details, and parts usage logs.

Qualifications & Requirements: 

• Education: High school diploma or GED; completion of a relevant HVAC training program or apprenticeship. 
• Experience: Minimum of 3 years of experience as an HVAC technician. 
• Licenses: Valid HVAC technician license and driver’s license. 
• Skills: Strong technical knowledge, excellent problem-solving abilities, attention to detail, and effective communication skills. 

Benefits: 

• Competitive salary: Based on experience and qualifications. 
• Health insurance: Comprehensive medical, dental, and vision coverage. 
• Retirement plan: 401(k) with company match. 
• Paid time off: Generous PTO, holidays, and sick leave. 
• Training and development: Ongoing opportunities for professional growth and advancement. 
• Company culture: A supportive, inclusive, and dynamic work environment with a focus on teamwork and employee satisfaction. 

Work Environment: 

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#HLP2

About HELP

For more than 80 years, HELP has provided HVAC, plumbing, and electrical services to families throughout Cincinnati, Northern Kentucky, and Southeast Indiana. To ensure that our clients’ expectations are exceeded, HELP takes great care when selecting individuals to join the team. Our employees embrace our commitment to do the job right the first time with good equipment and materials, with honesty and without shortcuts. By embracing this policy, our employees prosper right along with the company and enjoy solid job security. Not a heating, cooling, plumbing or electrical expert? Don’t worry. We can teach you everything you need to know!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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