What are the responsibilities and job description for the Maintenance Tech II position at HELP USA?
Program: Hollis | 203-04 Hollis Avenue, Queens, NY 11412
Summary:
The Maintenance Tech 2 will be responsible for executing maintenance requests, work orders, turns, preventative maintenance, etc. by diagnosing problems and making repairs to maintain the interior and exterior physical condition of the Properties according to operating and safety standards, and to ensure that work orders and repairs are made in a timely manner and that all areas are neat, clean, and working.
Essential Duties and Responsibilities:
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state, and local laws.
We Have GREAT BENEFITS!
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
Summary:
The Maintenance Tech 2 will be responsible for executing maintenance requests, work orders, turns, preventative maintenance, etc. by diagnosing problems and making repairs to maintain the interior and exterior physical condition of the Properties according to operating and safety standards, and to ensure that work orders and repairs are made in a timely manner and that all areas are neat, clean, and working.
Essential Duties and Responsibilities:
- Diagnose and repair problems (basic proficiency level), in such areas including but not limited to basic electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, sheetrock, painting, tile, etc.
- Complete assigned work orders and repairs consistent with the company's operating, equipment, and supply standards and in a timely manner.
- Assisting in efforts to make vacant apartment homes rent-ready in a timely manner. Perform turnkey work as required
- Maintain company customer service standards by responding to resident requests and collaborating with residents to minimize and resolve problems and complaints. Follow through to ensure the issues are resolved
- Apply all applicable HELP USA policies and procedures, such as, but not limited to, company operating and safety standards
- Ensure compliance with all federal, state, and local laws, specifically Fair Housing regulations
- Ability to participate in snow removal activities at the Properties as needed
- 2 – 4 years’ experience in the maintenance and building trades (electrical, plumbing, carpentry, sheetrock, painting, tile, etc.)
- Computer literacy, including but not limited to emails, property management purchasing software (Ops Technology, Yardi, Real Page / One Site, Entrata, MRI, etc.), and mobile apps
- Ability to frequently operate general office equipment, such as, but not limited to, personal computer, telephone, copy machine, cell phone, etc.
- Ability to frequently use general maintenance tools, supplies, and equipment, such as, but not limited to, hand tools, power tools, pressure washers, extractors, blowers, paint equipment, snow and ice removal equipment, ladders, landscaping equipment, sandblasters, safety equipment, etc.
- Ability to frequently transport up to 60 pounds, over variable distances.
- The mobility and flexibility to use the required equipment to access and work in confined spaces or at heights of more than 8 – 9 feet
- Ability to frequently operate motorized vehicles such as a car, truck, snowplow, van, golf cart, skid steer, etc.
- Valid driver’s license
- High School diploma or equivalent (GED) preferred.
- Other licenses and certifications as required by state or local jurisdictions - must be obtained within the first 90 days of employment.
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state, and local laws.
We Have GREAT BENEFITS!
- Health insurance (including Medical, Dental, and Vision) and Life Insurance provided by the Union
- Generous Paid Time Off!
- 2 weeks of annual vacation accrue from Day 1.
- 3 weeks of yearly vacation starting at the beginning of the 2nd full year.
- 12 paid holidays, 3 paid personal days, 7 paid sick days (with unused sick days carrying forward), and a 401 (k) plan with company contributions, even if the employee doesn't contribute.
- Tuition Reimbursement
- Educational Achievement Award for employees completing educational & certification milestones.
- Flexible Spending Account for health care and dependent care expenses
- Short-term and long-term disability
- Employee Referral Bonus
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
