What are the responsibilities and job description for the Overnight Mental Health Support Specialist — FULL-TIME position at Help in the Home LLC?
About Us
Help in the Home, LLC is a privately owned agency that provides personalized care through support and community to help adults with complex mental health needs achieve stability, independence, and inclusion. Our team focuses on building an alliance of trust and making sure our community members know that we will stand by them throughout their journey. Connection and joy are at the center of why we do what we do.
Position Overview
The Overnight Mental Health Support Specialist provides essential overnight support to clients in a residential setting, ensuring their safety, well-being, and the smooth operation of the community. This full-time position anchors our Wednesday and Thursday overnight coverage every week, working alongside our part-time overnight team and existing daytime staff.
Job Type: Full-Time, Non-Exempt (Hourly)
Schedule: Wednesday and Thursday, 4:30 PM - 9:30 AM (2 nights/week, 17 hours/night, 34 hours/week, every week)
Pay: $16.50 per hour
Work Location: In person (One location)
Work Remotely: No
*Sleep Time: Specialists are allotted time to rest overnight during periods when client needs are minimal, while remaining on-site and available to respond as needed. All hours, including rest time, are paid.
Qualifications
- Highly customer service oriented
- 2-3 years experience working in the mental health field
- 6 months experience in administrative duties
Principal Duties and Required Skills
- Provide on-site supervision and support during overnight hours to include direction to third party aides.
- Conduct routine and as-needed house checks throughout the shift.
- Supervise and engage clients in individual and group activities.
- Handle crises or emergencies and report incidents appropriately.
- Maintain accurate electronic records and complete shift checklists via EMR.
- Monitor and coordinate client medication needs and orders relevant to the overnight shift.
- Communicate effectively with clients, families, and support teams, including clear shift-to-shift handoff notes at shift change.
- Uphold strict confidentiality and maintain a supportive, patient-centered approach.
- Strong communication, judgment, and boundary-setting skills.
- Ability to manage crises calmly and effectively.
- Familiarity with electronic medical records (EMR) systems.
- Experience in client supervision and support, especially in a residential or supported living setting.
- Ensure food service is provided the HITH way at shift end, including preparing breakfast before handoff.
- Maintain cleanliness of the main house during assigned shift.
- Perform plant management duties as needed.
Benefits
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Pay: $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17