Linda's House Manager

Safety & Shelter Operations

• Conduct, document, and monitor regular safety checks (entire property)
• Lead and document safety drills (fire, tornado, intruder)
• Maintain daily Shelter logs and Safeline logs
• Respond to after-hours staff calls (evenings, nights, weekends) and provide support and guidance
• Coordinate training new staff on:
• Shelter operations
• Emergency procedures
• Trauma-informed approaches
• Empower DB data entry
• Oversee house meetings with guests (expectations, policies, support)
• Monitor guest compliance with guidelines (e.g., contraband, chores, pet care) and Attorney General Sanctions.

Environment & Facility Care

• Oversee cleanliness and order of all communal spaces
• Supervise house laundry maintenance
• Monitor guest chores and recycling compliance
• Light maintenance: Replace light bulbs, batteries, air filters
• Address small repairs (doorknobs, clogged drains, etc.)
• Keep up supply inventories (paper products, cleaning items)
• Identify larger issues (gate repairs, HVAC, electrical problems) and report to Shelter Director/DSO
• Support keeping playroom, kitchen, laundry room, and common areas clean and safe

Guest Support

• Assist with intakes and discharges
• Ensure guests have needed supplies (bedding, hygiene, etc.)
• Help guests understand shelter expectations
• Coach guests through safe storage of belongings and medication
• Support guests with practical needs (laundry help, food safety, facility usage)

Team Collaboration & Leadership

• Work closely with: Shelter Director, Shelter Administrative Support, Case Manager, & Child Advocate
• Be the go-to support person for advocates on shift
• Lead or participate in team huddles
• Help coordinate donations organization and inventory
• Provide feedback to Shelter Director and coaching to staff as needed
• Model trauma-informed, nonjudgmental, empowering care for guests and colleagues

Documentation & Compliance

• Ensure accurate and timely documentation in Empower DB
• Maintain and file exit cards (filed by maiden name)
• Identify and maintain compliance for all grants
• Monitor and track: Bus tickets, incentives, guest logs, incident reports, verify logs for consistency and completeness, & help monitor and prepare compliance documentation as requested by Shelter Director

Other Expectations

• Travel up and down stairs frequently
• Lift donations and supplies (often heavy)
• Work evenings, nights, days and weekends as needed
• Collaborate with last-minute schedule needs
• Respond quickly and provide support to urgent shelter situations
• Embody a calm, solutions-focused, “we can figure this out” attitude
• Bring creativity and initiative to keep the shelter organized, clean, and welcoming

Pay: From $36,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Paid training

Work Location: In person

Salary : $36,000