Executive Director

Streamlined overview for brevity. Please see the full position profile here: https://bit.ly/HHC-EDpositionprofile

About Help & Hope Center

Help & Hope Center (HHC) is a critical resource for people living in Douglas and Elbert counties. Every year, thousands of individuals and families facing financial hardships turn to HHC for nutritious food, necessities, and other support as they forge pathways to a brighter future. The dedicated team at HHC believes in a future where every person and family can achieve financial stability.

Key services include an on-site food pantry, which provides groceries, essential toiletries, and even nutritious pet food; a mobile pantry that visits low-income senior living facilities; an attractive retail store that provides clothing and household items; financial assistance programs to help with the most immediate needs, such as utility bills and rental assistance; ID documentation; and referrals to other services. While HHC’s thrift store is a valuable resource to clients, who enjoy the opportunity to use vouchers provided by HHC to shop for clothing, housewares, and other critical supplies, the store is also open to the public, functioning as a social enterprise with store revenue supporting HHC’s critical services to neighbors in need.

The Opportunity

Help & Hope Center seeks an experienced, visionary, and mission-driven leader to oversee the organization’s continued growth and impact as it helps residents of Douglas and Elbert counties navigate troublesome times with dignity. In partnership with a mission-driven Board of Directors, the incoming Executive Director (ED) will direct the organization’s values, vision, and mission; develop and implement strategic and operational plans; and garner public and financial support for the organization. They will lead a talented team of staff who share a commitment to the organization’s mission and, most importantly, to our neighbors in need.

The incoming ED will assume the role at a pivotal time in the trajectory of the organization. Recognized as one of Colorado’s fastest-growing communities, Castle Rock and the surrounding area boast excellent schools, libraries, parks, and extraordinary natural beauty that contribute to an excellent quality of life in the community. However, this quality of life, coupled with inflation, has contributed to increased cost-of-living, placing new stresses on many household budgets. As a result, HHC has seen an increased demand for its services in recent years and projects the need will continue to increase with anticipated shifts in eligibility for federal benefits programs. The staff and board of HHC recognize these factors and seek an ED who can lead the development of a vision and strategy to respond to these shifts in need.

The ideal candidate will thrive in fast-paced environments and bring a strategic approach to elevating the organization’s vision for continued impact. Leading a passionate and knowledgeable staff, the incoming Executive Director will bring strong management expertise and a commitment to working collaboratively to maintain a culture of excellence and accountability among the staff. Together, they will elevate service delivery, expand HHC’s footprint, and further diversify and increase both contributed and earned revenue streams in support of the mission.

Key Position Functions

The Executive Director provides strategic leadership and day-to-day management of Help & Hope Center, reporting to the organization’s Board of Directors. The ED will:

• Successfully promote and fulfill the mission, vision, and impact of HHC.
• Engage the Board of Directors, defining the organization’s values, vision, and mission; developing and implementing strategic and operational plans to achieve its goals; cultivating public and financial support for the organization.
• Manage the organization’s leadership team. Direct reports include the Director of Development, Director of Finance, Program Director, and Store Manager.
• Lead day-to-day operations, implementing strategically relevant programs, ensuring compliance with regulations, and cultivating partnerships.
• Play a critical role in fundraising efforts, donor cultivation, and securing financial support to sustain and grow the organization’s impact.
• Connect HHC with nonprofit and community leaders across Douglas and Elbert counties to align services and offer residents a hand-up in their moment of need.

Key Responsibilities:

• Leadership and Management
• Strategic Vision
• Board Engagement
• Financial Performance and Viability
• Resource Development
• Public Relations and Outreach
• Team Leadership

Qualifications

Required Qualifications:

• Proven experience leading high-performing, cross-functional teams.
• Commitment to volunteerism, an understanding of the motivations of volunteers, and an understanding of the opportunities and challenges of organizations that rely on volunteers for service delivery.
• Passion for helping financially at-risk populations and a commitment to Help & Hope Center’s mission.
• Experience managing organizational or programmatic budgets of a similar size and scope to HHC. Hands-on experience with budget preparation, analysis, decision-making, and reporting.
• Exemplary communication, public speaking, and interpersonal skills.
• Keen analytical, organizational, and problem-solving skills, which enable efficient and effective decision-making.
• Proven experience overseeing a large, multi-functional facility of a scope and complexity similar to that of Help & Hope Center (preferred).
• Strong experience in fundraising, donor relations, operations management, and strategic planning (preferred).
• Familiarity with capital campaign fundraising (preferred).

Compensation:

HHC is pleased to offer a competitive compensation and benefits package for this position. The target salary is $125,000-$140,000, commensurate with experience.

Application Process

Benefactor Group is pleased to be assisting Help & Hope Center with this executive search. Applications will be reviewed as they are received. All applications are considered highly confidential. To be considered for this position, please submit your cover letter and resume in pdf format to: https://bit.ly/HHC-EDapp.

Please do not contact Help & Hope Center staff or board with questions or interest in the role. All inquiries about the position should be directed to Benefactor Group using the information below:

Benefactor Group Recruitment Team

HR@benefactorgroup.com

http://www.benefactorgroup.com

To learn more about Help & Hope Center, please visit: https://www.helpandhopecenter.org/