What are the responsibilities and job description for the Account Manager position at Hellyeah AI?
Hellyeah AI is hiring an Account Manager to help manage client communication, follow-ups, meeting notes, task tracking, and delivery coordination across performance marketing accounts.
We are an AI-first performance marketing company working with mobile apps, gaming, AI/SaaS, fintech, e-commerce, and iGaming clients.
This role is for someone organized, proactive, and detail-oriented who can keep clients and internal teams aligned. You do not need to be a media buyer, but you should understand digital marketing, paid media, client service, and how to keep work moving.
Responsibilities:
- Own day-to-day client communication and follow-ups
- Join client calls, take clear notes, and turn discussions into action items
- Track tasks, deadlines, approvals, blockers, and next steps across client accounts
- Coordinate between marketing, creative, operations, and leadership
- Make sure client requests are documented and routed to the right internal owner
- Prepare weekly client updates, summaries, and meeting recaps
- Help keep client hubs, project boards, and internal trackers accurate
- Flag risks, delays, unclear requests, or client issues early
- Support account leads with reporting, scheduling, and client-facing organization
- Make sure nothing falls through the cracks
Requirements:
- 2 years of account management, client success, project coordination, or agency experience
- Strong written and verbal communication skills
- Very organized and comfortable managing multiple clients or projects at once
- Experience working with marketing, creative, paid media, SaaS, or agency teams
- Ability to turn messy conversations into clear tasks and next steps
- Comfortable using tools like Notion, Slack, Google Workspace, project management tools, and AI tools
- Strong attention to detail
- Comfortable working in a fast-moving startup environment
- Able to work hybrid in San Francisco
Nice to have:
- Experience at a performance marketing agency, creative agency, SaaS company, or startup
- Familiarity with paid media platforms like Meta Ads, Google Ads, TikTok Ads, or Snapchat Ads
- Experience preparing client reports or weekly performance summaries
- Experience using AI tools for meeting notes, summaries, task tracking, or client communication
Important:
This is a coordination-heavy role. We need someone who is reliable, responsive, clear, and calm under pressure. The right person will make the team faster and make clients feel taken care of.