What are the responsibilities and job description for the Accounting Manager, Revenue and Billing position at Hello Heart?
About Hello Heart
Hello Heart is a fast-growing, mission-driven, AI-native company transforming how heart health is managed. Our vision is simple but ambitious: to make heart attacks and strokes a thing of the past.
We do this by focusing exclusively on heart health, tackling the world’s leading cause of death and the single largest cost driver in U.S. healthcare. Built on one of the largest and fastest-growing datasets in heart health, our AI-powered platform combines a seamless at-home experience with connected devices, real-time risk detection, and personalized interventions that help people understand their risk earlier and take action sooner.
The result is a solution that delivers twice the clinical impact of traditional approaches, along with measurable cost savings for employers and health plans. Today, Hello Heart is the official cardiac prevention program for 80% of large U.S. health plans, is recognized as best-in-class by the American Heart Association, and was named one of Fast Company’s 2026 Most Innovative Companies.
As an AI-first company, we expect employees across functions to be AI fluent and to use AI in thoughtful, practical, and responsible ways. We’re looking for people who are excited to apply AI in their work and help build the future of heart health.
About The Role
As our Accounting Manager, Revenue and Billing, you will own billing, revenue, and collection operations. Reporting to our Finance Director, Revenue and Billing, you will manage the entire billing and revenue cycle process, ensuring that customer contract terms are accurately reflected in our internally developed system. You will also be responsible for performing monthly close activities, managing all incoming physical documentation, and partnering with external auditors during annual audits. This is a hybrid position, expected to work out of our Menlo Park office at least three days per week.
Responsibilities
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
Hello Heart is a fast-growing, mission-driven, AI-native company transforming how heart health is managed. Our vision is simple but ambitious: to make heart attacks and strokes a thing of the past.
We do this by focusing exclusively on heart health, tackling the world’s leading cause of death and the single largest cost driver in U.S. healthcare. Built on one of the largest and fastest-growing datasets in heart health, our AI-powered platform combines a seamless at-home experience with connected devices, real-time risk detection, and personalized interventions that help people understand their risk earlier and take action sooner.
The result is a solution that delivers twice the clinical impact of traditional approaches, along with measurable cost savings for employers and health plans. Today, Hello Heart is the official cardiac prevention program for 80% of large U.S. health plans, is recognized as best-in-class by the American Heart Association, and was named one of Fast Company’s 2026 Most Innovative Companies.
As an AI-first company, we expect employees across functions to be AI fluent and to use AI in thoughtful, practical, and responsible ways. We’re looking for people who are excited to apply AI in their work and help build the future of heart health.
About The Role
As our Accounting Manager, Revenue and Billing, you will own billing, revenue, and collection operations. Reporting to our Finance Director, Revenue and Billing, you will manage the entire billing and revenue cycle process, ensuring that customer contract terms are accurately reflected in our internally developed system. You will also be responsible for performing monthly close activities, managing all incoming physical documentation, and partnering with external auditors during annual audits. This is a hybrid position, expected to work out of our Menlo Park office at least three days per week.
Responsibilities
- Review and validate customer contract terms to ensure billing terms align with the configuration in our internally developed system.
- Manage direct billing, claim billing and collection process for all payor groups, including partners, health plan and clients.
- Collaborate with various departments, such as Implementation, Channel, Support, Product, R&D, and other teams as-needed.
- Ensure the billing, revenue and collection process runs smoothly while identifying and reporting issues, and proactively seeking resolutions.
- Responsible for billing, invoicing, revenue and denials entries and reporting, involves managing user-level information while ensuring HIPAA compliance.
- Plan and perform monthly close activities, including revenue, AR and partner commission related entries and reconciliations to ensure accurate and timely recording.
- Report remits by user level.
- Own Revenue and Billing related physical mail and documentation management, including checks, health plan notification, refund request and claim rejection letters.
- Manage and partner with external auditors for annual audits.
- Drive process improvements within billing operations, AR management, and all revenue cycle activities, as well as performing other duties as assigned.
- Experienced using AI tools in your daily workflow
- Bachelor's degree in accounting, finance or related quantitative field.
- Located near our Menlo Park office, willing to work hybrid in-office at least 3 days per week.
- 5 years of proven experience in billing, collection and revenue analytics.
- NetSuite experience and advanced Excel skills, claims billing is a plus.
- Excellent attention to details, comfortable working with large data sets (plus), strong multitasking abilities and easily adapts to changes.
- Self-motivated, organized, and able to meet deadlines in a fast-paced environment.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
Salary : $140,000 - $155,000