What are the responsibilities and job description for the Head of Sales - USA position at Hellmann Worldwide Logistics SE & Co. KG?
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This position has a base compensation range of USD $200,000.00 to $250,000.00. In addition to this base compensation, you'll benefit from our competitive health and welfare programs, a 401(k)-retirement savings plan, opportunities for tuition assistance, and incentive compensation for eligible positions. Salary determination considers your skills, experience, job location, internal pay equity and job architecture. Hellmann Worldwide Logistics regularly reviews our pay ranges against industry standards to ensure fairness.
The Head of Sales, USA, plays a critical role in driving the US organization’s sales strategy, developing business growth plans, and leading the sales team to achieve revenue and gross profits targets. This position requires a deep understanding of the freight forwarding industry, market trends, and customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Strategic Leadership: Develop and implement a comprehensive sales strategy that aligns with the company's objectives, market trends, and customer requirements.
- Business Development: Identify new business opportunities, develop relationships with potential clients, and negotiate contracts to expand the company's market share.
- Sales Management: Lead, coach, and manage the field sales team, National Account Managers, Trade Developers, and Operational Account Managers team under the leadership of the Country Head of OAM to achieve sales targets. This includes setting sales goals, analyzing performance data, and implementing improvements.
- Customer Relations: Maintain strong relationships with key clients to ensure their needs are met and to foster repeat business. Address any customer concerns and ensure an elevated level of customer satisfaction.
- Market Analysis: Continuously monitor industry trends, competitor activities, and market conditions to adapt strategies, as necessary.
- Collaboration: Work closely with global and regional sales teams, operations, and marketing departments to ensure a cohesive approach to business growth.
- Reporting: Provide regular reports to senior management on sales performance, market trends, and business opportunities.
- CRM: Maintains client records and commercial activity with complete and timely entry of information into the Hellmann customer relationship management “CRM” system.
- Travel as required.
- Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has direct reports which include all US Field Sales Account Executives.
EDUCATION AND EXPERIENCE
- Bachelor’s degree in business management, Logistics/Supply Chain, or related field or equivalent combination of education and work experience will be considered in lieu of educational requirement.
- Possess a minimum of 10 years related experience in sales, marketing, and customer service.
- Proven track record of increasing sales year over year
- Possess a minimum six years of sales experience in freight forwarding.
- Proficient knowledge of all Hellmann products, and Partner network
KNOWLEDGE, SKILLS & ATTRIBUTES
- Strategic thinker with a strong business acumen.
- Ability to lead and inspire a team.
- Financial acumen – understands business development strategy.
- Highly motivated and results-oriented – drives strategy and execution.
- Leadership – demonstrates professionalism.
- Customer-focused.
- Organization skills.
- Time management and prioritization.
- Adaptable / flexible to high-pressure environment.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet.
- Ability to calculate figures and amounts such as pricing, rate quotes, and other details, etc.
- Analytical skills / problem-solving ability.
- Advanced sales, negotiation, and presentation skills, including responding to questions from groups of managers, staff, and customers.
- Advanced communication skills to effectively present information and respond to sensitive inquiries and complaints from regulatory agencies or overseas agents.
- Proficient in world geography, import/export documentation, and Incoterms.
PHYSICAL DEMANDS
- Frequently required to stand and walk.
- Regularly required to sit for extended periods.
- Regularly uses arms to reach, hands and fingers for computer and phone use.
- Speaking clearly and listening for heavy phone contact
- Requires close-up and computer screen distance vision ability.
- Requires occasional overnight travel.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics are similar of those of an office setting with various office equipment.
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Salary : $200,000 - $250,000